Assistant Store Manager

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The Assistant Store Manager contributes to the overall financial performance of the store including product merchandising/stocking, expense control, and achievement of sales and profitability goals. Manages the front-end operations to ensure purchases are accurately recorded and that front-end employees are trained in shrink control and customer service. Works closely with the Store Manager to execute the Annual Operating Plan and associated programs to deliver sales and profit results.

Recruits, trains and develops front-end employees and other assigned staff. Ensures store adherence to loss prevention procedures and performs Manager-on-duty functions, as well as other duties as required.

We are looking for an Assistant Store Manager who relishes the chance to grow, and join the CHEF’S TORE family. The starting rate is $23.917 per hour.

Schedule:

Full-time with open availability including weekends.

Main role: the CHEF’STORE Assistant Store Manager contributes to the store’s financial performance and upholds the US FOODS strategy:
Great Food, Made Easy, with a focus on customer service and the company’s Cultural Beliefs:
Deliver Excellence, Stop Waste, WIN Together, Speak Up and You Matter.

• Assistant Store Manager manages the operations of the front-end to ensure purchases are accurately recorded and that front-end employees are trained in shrink control and customer service.
• Works with the Store Manager to execute the Annual Operating Plan and related programs to achieve the desired sales and profit results; recruits, trains and develops front-end and other assigned staff.
• Ensures adherence to loss prevention procedures and performs Manager-on-duty functions, along with other duties as required.
• Supervise and coach employees in providing efficient and friendly service at registers and throughout the store.
• Consult with the Store Manager and HR on next steps leading to progressive discipline and termination when needed.
• Ensure compliance with personnel policies and procedures.
• Understand the mechanics of the Annual Operating Plan (AOP) and how operations translate into monthly Profit and Loss (P&L).
• Assist in the AOP budgeting process; responsible for achieving budgeted sales and profits and managing shrinkage with emphasis on front-end processes.
• Participate in annual inventory processes including preparation and execution of inventory guidelines.
• Train front-end and other staff on required programs; ensure staff comply with company policies, procedures, and store SOPs; maintain a safe environment for staff and customers.
• Interview, hire, orient, and train assigned employee groups.
• Provide day-to-day direction to floor employees, including schedules, goals, sales and shrinkage targets, and results while performing Manager-on-duty duties.
• Plan in-store demonstrations, prepare demo carts/displays, distribute samples, and apply strong suggestive selling techniques.
• Oversee receiving, return of damaged/expired products, and restocking of shelves.
• Maintain merchandising programs (promotional ends, signage, etc.) and communicate programs to store staff with follow-up reporting.
• Analyze monthly store reports to evaluate controllable expenses and overall store performance; address variances with action plans with the Store Manager as needed.

Education/Training
: A two-year college degree or equivalent work experience is required. A degree in Business Management, Supply Chain/Wholesale Management, or Accounting/Finance is strongly preferred. Related experience: a minimum of four (4) years of experience in a retail environment is required; at least two (2) years of management/supervisory experience.

Knowledge/Skills/Abilities
:
Must possess strong planning and organizational skills; excellent customer service orientation; ability to think quickly and critically; strong leadership, communication, and negotiation skills; adaptability and willingness to assist in daily tasks; ability to interpret financial data; ability to work a flexible schedule including early mornings, late evenings, holidays, and weekends; proficiency with computer applications and Microsoft programs.

Great Assistant Store Managers are crucial to the CHEF’STORE team and represent the organization. This role will also receive overtime compensation. Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (e.g., state minimum wage thresholds). The expected base rate for this role is between $21 - $30.

EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status