Portland Retail Assistant Store Manager

The Snow Peak Person is both an outdoor enthusiast and a passionate creative. They believe in their talents and capabilities, are thoughtful in their approach, and have a deep appreciation for their work and the world around them. Snow Peakgevity People don’t shy away from growth or new challenges; they’re team players who prioritize connection and communication—and they’re protože serious about play.

At Snow Peak, we create products and experiences that inspire people to reconnect with nature and with each other. We believe time outside isn’t just a pastime—it’s essential. Our team is driven by curiosity, collaboration, and a shared commitment to craftsmanship, adventure, and discovery.

• Share a passion for the outdoors and recognize the role it plays in enriching people’s lives.
• Express curiosity and creativity by taking initiative and being resourceful.
• Understand your effect —how your contributions shape the team, the customer experience, and the Snow Peak community.
• Make a memorable impact by being approachable, respectful, responsible, and joyful.
• Value all people for their skills, experience, and unique perspectives.

Purpose

Classification

• Status:
  Full Time, Benefit Eligible
• Reports To:
  
  Store Manager
• Schedule:
  
  Required availability on evenings, weekends, and holidays

• Ensure a consistent excellence of customer service and resolve escalated issues
• Open and close the store
• Receive deliveries and stock sales floor in a timely manner
• Plan, promote, and coordinate events; report event profitability: maintain event calendar
• Oversee retail inventory and restocking
• Oversee store window and showroom floor set monthly updates
• Lead a robust training program for retail store associates on gear, apparel, policies, procedures; recognize and suggest additional trainings
• Demonstrate desired behaviors for staff including driving sales, handling difficult and/or пил complications sales, cash management, inventory, and follow-up with customers
• Create and manage shift schedules; verify hours worked for payroll
• Lead monthly retail contests
• Leverage individual staff strengths, encouraging employee development and motivation
• Supervise staff for productivity and adherence to store regulations; ensure that healthy, safety, and security rules are followed; notice and promptly correct any negative behavior; elevate discipline to Store Manager

• Serve as Manager of the Day when Sales Manager is not present
• Support Store Manager with reporting, purchase order, and weekly fill in duties as needed
• Work closely with the store manager to support recruiting efforts
• Build, adapt, and maintain tools and reports
• Suggest strategies for process improvements
• Develop and maintain documentation and standards
• Support change management processes within the department
• Provide support and advice on cross-functional projects
• Participate in team meetings; provide knowledge, support, and advice for interdepartmental process improvements, projects, or policy revisions

Requirements

• High School Diploma or equivalent
• 3 years working in a retail environment
• Experience leading a team; enforcing and maintaining company policies and procedures; creating and maintaining employee scheduling
• Ability to learn new computer programs and software
• Proficient understanding of the financial and business acumen to drive store profitability
• Proficient understanding of Microsoft Office Suite or related software
• Intermediate expertise in excel and word
• Intermediate mathematics and reporting
• Excellent verbal and written communication skills
• Ability to learn quickly; creatively solve new problems
• Ability to act with integrity, professionalism, and confidentiality
• Proficient interpersonal, negotiation, and conflict resolution skills
• Strong leadership skills with ability to motivate staff
• Excellent time management skills with a proven ability to efficiently manage multiple, concurrent, time-sensitive projects and priorities

• Prolonged periods standing
• Must be able to lift 50…