Director - Sales & Merchandising, Portland

Director - Sales & Merchandising, Portland at Grocery Outlet

Our Mission: Touching lives for the better
Our Vision: Touching lives by being the first choice for bargain‑minded consumers in the U.S.
Our Values & Behaviors: Achievement, Diversity, Entrepreneurship, Family, Fun, Integrity & Service

Our Sales and Merchandising team’s mission is to build a strong foundation for Independent Operators by coaching, developing, and assisting with their efforts in maintaining overall productivity and success in their store. The team is collaborative and authentic as we promote open and respectful relationships between Independent Operators and Grocery Outlet. Successful members of our team use their analytical ability and drive to complete store operations projects on time and provide excellent customer service to team members, GOI employees, operators, and vendors.

The Director, Sales & Merchandising will focus on developing and coaching Independent Owner/Operators (IOs) of all Grocery Outlet stores within an assigned region. You are responsible for supporting the efforts of the Operators in store sales and merchandising, store appearance, marketing, and profitable business growth. The Director reports to the VP – Sales & Merchandising.

• Support IOs in the enhancement and development of the Owner‑Operator model.
• Develop an annual business plan with the Operator.
• Foster the relationship of the Operator and Grocery Outlet Inc.
• Encourage participation of the Operator in open dialogue to improve overall profitability and success.
• Support the execution of chain, regional, and local marketing efforts.
• Assist in developing new sales and merchandising strategies.
• Evaluate region and store performance.
• Review all elements of the Store Performance Scorecard and coach/recognize Operators when improvement is needed or performance is achieved.
• Strive for excellence by raising the level of performance standards, ensuring proper presentation, merchandising, and pricing of GOI inventory; monitor and address product handling policies and procedures.
• Assist Operators in complying with Federal, State, and local laws and regulations.
• Evaluate the readiness of Aspiring Operators in Training (AOTs).

• Base Salary Range: $110,000 – $125,000 Annually
• Annual Bonus Program
• Equity
• 401(k) Profit Sharing
• Medical, Dental, Vision & More
• Final compensation will be determined based upon experience and skills and may vary based on location.

• A degree or equivalent combination of education and experience.
• 5+ years of retail management experience.
• 3+ years in a multi‑unit role preferred.
• Reside in Portland Metro area.
• Ability to read, analyze and interpret financial statements, government regulations, and legal documents.
• Ability to write presentations and present information effectively to various levels of leadership.
• Ability to solve practical problems where limited standardization exists.
• Knowledge of the retail food business including perishable foods preferred.
• Proven experience and demonstrated knowledge in merchandising.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to deal tactfully and effectively with all Owner/Operators and coworkers.
• Has mastered the competencies of partnering and influencing.
• Proficiency in MS Office Suite including Excel, Word, PowerPoint.
• Willing and able to travel 50‑70% to stores, regional meetings and corporate offices.