Barista

Overview

We have an exciting opportunity to join our team at the Canopy by Hilton as a Barista. The barista is responsible for preparing and serving high-quality hot and cold beverages—primarily coffee and espresso-based drinks—while delivering exceptional customer service, managing transactions, and maintaining a clean, well-stocked café environment. They operate specialized machinery, educate customers on menu items, and ensure compliance with food safety regulations.

• Beverage Preparation: Expertly preparing coffee, tea, and specialty drinks (e.g., lattes, cappuccinos) according to established recipes and techniques.
• Customer Service: Greeting customers warmly, taking orders accurately, answering questions about menu ingredients, and handling feedback professionally.
• Operations & Maintenance: Operating espresso machines, grinders, and brewers; cleaning and sanitizing equipment, work areas, and seating areas.
• POS & Inventory: Processing cash and credit card transactions accurately, and restocking coffee beans, pastries, and supplies.
• Efficiency: Handling high-volume, fast-paced service while maintaining quality and cleanliness.

• Technical
  
  Skills:
  
  Proficiency in operating espresso machines and brewing equipment, including the ability to create latte art.
• Customer-Focused: Friendly, positive, and polite attitude with strong interpersonal skills.
• Attention to Detail: Ability to follow precise recipes and ingredient ratios.
• Physical Stamina: Capacity to stand for long periods and lift, push, or pull, typically up to 30-50 pounds.
• Experience:
  
  Previous experience in hospitality, retail, or food service is often preferred, but many employers offer on-the-job training.
• Physical and Environmental Demands: Working in a fast-paced environment that requires multitasking under pressure; standing, walking, bending, and reaching throughout the shift; adherence to strict hygiene and safety regulations.