Server - King Tide

Overview

Join to apply for the Server - King Tide role at Kimpton Hotels & Restaurants

Why We're Here

We believe heartfelt, human connections make people’s lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal hospitality and set a boutique hotel standard where people connect from the heart. Your work here has meaning and helps coworkers, guests, owners, and communities. It starts with you.

How We're Different

Our San Francisco-born entrepreneurial spirit and zest for life shape this culture. The diverse, authentic, and proactive you is welcome and celebrated. We value creativity, self-leadership, and a passion for making guests’ lives better. Our environment is described as a bit quirky, empowering, and exceptional.

Provide guests with quality customer service by demonstrating knowledge of all menu items. Serve food and beverages in a punctual, courteous, efficient, and accurate manner. Act as an advocate for the restaurant, create personal experiences, and develop relationships with guests to encourage return visits.

Responsibilities include:

• Provide support and assistance to your team while keeping all areas clean, dry, and safe for coworkers.
• Greet and welcome guests and promptly attend to tables.
• Receive and take guest orders, process in POS system quickly and accurately.
• Prepare and serve meal accompaniments to guests.
• Learn and maintain product knowledge of the food, wine, and beverage menu, and general restaurant knowledge.
• Ensure guests have an enjoyable experience; relay any complaints to management.
• Perform sidework.
• Open bottled wine for guests (wine service).
• Perform setup and breakdown of various stations (e.g., deli, dessert, coffee, espresso).
• Assist with setting and bussing tables, taking to-go orders, seating guests, and answering phones as needed.
• Attend all required trainings and meetings.
• Maintain constant communication with support staff and management.
• Be willing to take on responsibilities outside of this job post as needed.

• 1 year of experience in a similar or supportive role is preferred.
• Food Handler and Alcohol Awareness Certifications (if applicable).
• Ability to prioritize multiple tasks in a dynamic environment.
• Ability to learn, retain, and present product, menu, and allergy information to guests.
• Knowledge of or ability to learn the restaurant POS system.
• Ability to calculate accurate bill amounts and handle payments correctly.
• Excellent communication and presentation skills.
• Passion for crafting and personalizing guest experiences.
• Highly motivated and flexible with the ability to take initiative.
• Flexible schedule, able to work evenings, weekends, and holidays when needed.

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. We encourage understanding, acceptance, and celebration of differences among people, including various personalities, lifestyles, work styles, education, and experience. We also welcome all races, ethnicities, ages, religions, physical abilities, sexual orientations, gender identities and genders. For our complete EEO policy see the policy link.

Be Yourself. Lead Yourself. Make it Count.

• Entry level

• Full-time

• Customer Service
• Industries:
  Hospitality

Portland, OR — compensation: $1,000.00–$1,400.00