Resident Services Specialist; Shepherd Village

Who We Are:

Founded in 1933, Catholic Charites of Oregon is one of Oregon’s oldest nonprofit social service agencies whose mission is to assure that essential, life-saving services and supports are accessible to the most vulnerable Oregonians. Catholic Charities of Oregon was named by the Portland Business Journal as the #10 Non-profit in their list of 2023 Most Admired Companies.

• 100% employer-paid long-term disability and life insurance.
• Paid vacation, sick, personal and 13 paid holidays.
• Retirement benefit with employer match and discretionary contribution.
• Employee Assistance Program. Catholic Charities of Oregon employees may qualify for the Public Service Loan Forgiveness government-sponsored education loan repayment program.
• Full list of benefits can be found on this page under Resources. Please note these benefits are subject to change.

We are proud of our healthy work culture at Catholic Charities of Oregon. We care for our employees so they can take care of others. Our approach includes everything from support for continued training and education to a strong focus on allowing each employee to own their job and become a thought leader in their area of service. Together, we work to make a concrete, hands-on difference in our community.

The Good Shepherd Resident Services Specialist (RSS) is part of CCO’s resident services team and will plan, coordinate, and provide services to support residents, build community, and offer social and educational programs to improve the stability, quality of community life, and wellness of individuals and families.

• Greet residents and building visitors and direct as needed to the appropriate areas.
• Foster and promote positive relationships with residents; act as an approachable and engaging on-site presence.
• Assist with hosting event programming, setting up and staffing food pantries, and support the RSC with event planning, distributing fliers, cleaning after community events.
• Assist with planning and staffing youth activities, including after-school and summer youth activities, and act as a liaison to nearby schools.

• High school diploma or equivalent lived and/or worked experience required.

• Two years  work or volunteer experience preferred.
• Certification (or ability to certify within 30 days of hire ) and ability to maintain certification in CPR, 1st Aid, AED, Bloodborne Pathogens and Narcan Training.
• Ability to use Microsoft Office programs including Word, Excel, Outlook, and PowerPoint.

Satisfactory results from pre-employment criminal and civil background screening required. Motor vehicle records (MVR) review required as needed.

Catholic Charities of Oregon is dedicated to promoting diversity, multiculturalism, and inclusion across our agency. Catholic Charities of Oregon recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, gender identity, sexual orientation, genetic information, equal pay, disability, age, veteran status, and other protected status as required by applicable law. Applicants and employees need not be Catholic.

Complete Social Justice and Diversity statements can be found on this page under Resources.