Site Operations Coordinator

Overview

Recruiting Opportunity Closes: 02.09.2026

Hourly Wage: $28.00

Hours Per Week: 40

Status: Non-Exempt / Full Time

Number of Positions: 1

Department: Bridgeway of Hope Program

Position Title: Site Operations Coordinator

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Complete the online job application, upload a resume. To apply online go to:
Site Operations Coordinator, or  To apply in person go to 6655 NE 82nd Ave., Portland, OR 97220. Bring a resume and complete the job application provided to you. Incomplete applications will not be accepted.

Questions, contact Nell Armitage itagevationarmy.org or call . Ms. Armitage is the sole point of contact for questions regarding this position.

To obtain assistance with accommodations related to the Americans with Disabilities Act (ADA) concerning your application process, please contact or email thq.reporting.linevationarmy.org, attention Eric Hansen or Sheila Jordan.

• Bachelor’s Degree required; bachelor’s or master’s degree in social work, or a related field, preferred. Other comparable experience considered.
• At least three years' experience in operations and/or administrative work. Knowledge of Social Services and Experience working with individuals from a variety of backgrounds and educational levels required.
• Customer service experience.
• Critical thinking; sound judgment; and decision making.
• Skilled in working with a team.
• Oral and written communication skills.
• Must be highly motivated and a self-starter.
• Be supportive of The Salvation Army’s mission. Ability to reflect and model the high standards of our organization as one of the world’s most distinguished human services charitable organizations.

This position will play a key role in the daily operations of the shelter program, ensuring smooth functioning and providing supportive care to program participants. It will oversee the resident manager and the custodian and/or custodial contractor, ensuring the program delivers exceptional service to its participants. Working closely with the Program Director/Program Manager, the role will ensure all policies and procedures are followed.

Additionally, this position will have direct responsibility for overseeing the intake and exit processes for program participants.

• Knowledge of standardized but moderately complex procedures and operations requiring training and experience to be successful.
• Strong computer skills for internal digital systems. Strong written and oral communication skills.
• Ability to function with limited direct oversight and/or with limited remote training
• Ability to complete tasks in a timely manner, prioritize multiple requests and demands
• High level of problem-solving skills to complete the days challenges
• High level of patience, Ability to function and work in a stressful environment
• Maintain confidentiality and privacy of Program Participants and Shelter Staff.
• Crisis intervention and non-violent mediation skills a plus.
• Cannot participate in any form of substance abuse or show evidence of use/abuse while performing their duties or while present on Salvation Army property.

Driver license. Trauma informed care. Assertive engagement; first aid and CPR; non-violent crisis intervention; peer support; safe driving; civil rights training; blood borne pathogens training; de-escalation training.

• Support Salvation Army Bridgeway of Hope programs policies, procedures, goals and objectives.
• Provide direction and support to the Resident Manager so they can fulfill their duties.
• Input and track statistical Data for The Salvation Army Wellsky database in a timely manner and/or on as needed basis.
• Oversea offsite transportation, regular or special trips, and vehicle usage…