On-Call Overnight Engagement Specialist - Shelter

2 days ago Be among the first 25 applicants

This range is provided by Our Just Future. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$20.62/hr - $23.98/hr

Job Title: Engagement Specialist (Overnight Shelter Staff)
Department: Emergency Services Network
Reports to: Shelter Manager or Milieu Supervisor
Hours: On-call, overnight, 9.5-10 hour shifts
Available

Shifts:

Thurs - Sun or Mon, Thurs, Fri, Sat 9:00pm - 7:30am
Status: Non-Exempt
Compensation: $20.62 - $23.98/hour, DOE
Location: East Portland & East Multnomah County (Lilac Meadows Shelter)

WANT TO MAKE A DIFFERENCE?

For over 30 years, Our Just Future formerly Human Solutions, now rebranded and renamed “Our Just Future” (OJF) has been working to break the cycle of intergenerational poverty by empowering families and helping them build pathways out of poverty. Our comprehensive programs give people the skills and resources they need to be successful. Our programs include services for homeless families, eviction prevention, supportive services, employment services, energy assistance, and the development and operation of affordable housing.

OJF is working to end homelessness and poverty in our community because everyone deserves a safe place to call home.

Provide direct service shelter staffing at the Chestnut Inn Women’s Shelter, Gresham Women’s Shelter, or Lilac Meadows Family Center. The shelters are intended to provide a safe and warm space for families and women, trans-women, non-binary, gender fluid/queer individuals experiencing homelessness. HSI shelters are low-barrier access for people who would otherwise be sleeping outdoors or in vehicles. Staff are to monitor the milieu to support participants with their independent living as they work to transition to more permanent housing solutions.

Shelter can be an extremely high stress environment- participants may experience acute mental health needs, behaviors associated to trauma response, drug and alcohol use, and emergency health episodes that require an increased crisis response. Engagement Specialist work together to problem solve, act quickly, and be thoughtful with their response.

• Work with the Shelter Managers, Volunteer & Donations, and Kitchen team, Engagement Specialists, and other agency department to ensure that the shelters are safe and welcoming to a broad diversity of individuals experiencing homelessness; inclusive of people of all races, nationalities, languages, ages, abilities, gender, and families of all configurations.
• Conduct full intakes and orientation with patience and in a Trauma-Informed manner to all new participants on a daily basis, including but not limited to reviewing Participant Agreements and Guidelines, shelter expectations, and emergency procedures.
• Provide ongoing services, connection to resources, and assistance in navigating social service systems to all participants as detailed on their individualized service plans.
• Distribute and prepare meals as needed.
• Offer blankets, bedding and other needed items in a fair and equitable manner to participants as needed.
• Assist staff, volunteers, community groups, and help them to have a positive volunteer experience in our shelter environments.
• Enforce shelter guidelines through Verbal Warnings, Written Warnings, Behavior Agreements, and Behavior Contracts.
• Hold participants accountable and conduct Exclusions and Exits from the shelter program when appropriate to do so.
• Notify police, fire, and emergency medical or other emergency personnel if warranted by events at shelters.
• Interact with participants, staff, and volunteers in a strengths-based, trauma-informed manner and always using an Equity Lens in decision making processes.
• Complete detailed and accurate Incident Reports that may be shared with the shelter team, agency upper management, JOHS contractors, and County/City officials.
• Maintain accurate, complete, up-to-date daily documentation of participants served and their basic demographic information. Enter data into ETO (Efforts to Outcomes) and Service Point (under supervision). Submit reports and proper…