Operations Manager – Multi-Site Facilities Services

Operations Manager – Multi-Site Facilities Services

Full-Time | On-Site with Regional Travel

ABDM Inc. supports and manages multiple commercial janitorial and facilities service accounts across the Pacific Northwest. We are seeking a hands-on, results-driven Operations Manager to oversee day-to-day operations across multiple sites and teams.

This role is critical to ensuring consistent service delivery, strong client relationships, and high-performing field teams across day and night shifts.

• Oversee site managers, leads, field staff, and subcontractors across multiple accounts
• Ensure consistent service quality, safety compliance, and operational standards
• Respond to client concerns promptly (2-hour response, 12-hour resolution expectation)
• Conduct regular site inspections and operational audits
• Manage staffing, onboarding, training, and performance of field teams
• Monitor supplies, equipment, and enforce GPS time clock compliance
• Partner closely with leadership on operational improvements and reporting
• Travel regularly to assigned sites (approximately 35%)

• 3–5 years of experience in operations, janitorial, or facilities services
• Proven experience managing multi-site field teams
• Strong leadership, accountability, and client service mindset
• Ability to operate in a fast-paced, hands-on environment
• Bilingual (English/Spanish) is a plus
• Clean driving record and reliable transportation
• Comfortable using technology (MS Office, tracking and reporting tools)

• High-impact role with ownership over operations and teams
• Opportunity to work across multiple commercial facilities accounts
• Direct visibility and collaboration with senior leadership
• Competitive compensation based on experience