General Sales Manager - Tonkin Family of Dealerships

Overview

Tonkin Family of Dealerships is seeking an experienced General Sales Manager to lead the sales team at one of our premier dealerships in the greater Portland area. We are a trusted automotive group in the Pacific Northwest that values people, performance, and progress, fostering excellence, innovation, and teamwork. If you’re a proven sales leader with a passion for driving revenue, developing talent, and delivering exceptional customer experiences, we want you on our team!

• Lead, mentor, and motivate a high-performing sales team to achieve and exceed sales targets.
• Develop and implement effective sales strategies to maximize profitability and customer satisfaction.
• Oversee daily sales operations, including inventory management, pricing strategies, and promotions.
• Ensure compliance with company policies, manufacturer programs, and industry regulations.
• Foster a customer-centric culture, maintaining high CSI (Customer Satisfaction Index) scores.
• Collaborate with dealership leadership to drive business growth and operational excellence.

• Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
• Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
• A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family.
• 401(k) with Company Match
• Generous Paid Time Off that begins accruing from Day 1
• Exclusive employee pricing for you and your family on parts, service, and vehicles

• Minimum of 5 years of automotive sales management experience (GSM, New/Used Car Manager, or Desk Manager level).
• Demonstrated success in meeting and exceeding sales goals and profitability objectives.
• Strong leadership skills with the ability to recruit, train, and motivate a high-performing sales team.
• Deep understanding of dealership operations, inventory management, and manufacturer programs.
• Proficiency with CRM platforms, DMS systems, and digital retailing tools.
• Proven ability to deliver exceptional customer experiences and maintain high CSI scores.
• Valid driver’s license and a clean driving record.

Corporate requirements:
Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.