Branch Manager – Customs Brokerage; LCB

Base Salary: $120,000+ Bonus

Keywords: Customs Brokerage, Licensed Customs Broker, CHB, Branch Manager, Import Compliance, U.S. Customs, Portland

This Branch Manager role is responsible for overseeing Customs Brokerage operations in the Portland market, leading a smaller but established team while maintaining full compliance with U.S. Customs and other government agencies.

An active U.S. Customs Broker License (LCB) is mandatory. The role is hands-on by design, combining leadership responsibility with operational oversight. While collaboration with sales and other departments is required,
freight forwarding experience is not essential for success in this position.

• Manage day-to-day Customs Brokerage operations for the Portland branch
• Ensure full compliance with U.S. Customs and applicable government regulations
• Oversee classification, tariff advisory, and entry filing activity
• Lead, mentor, and support a smaller brokerage team
• Act as the escalation point for complex customs and compliance matters
• Guide clients through Customs requirements, tariffs, and regulatory processes
• Support client retention and service expansion in partnership with commercial teams
• Handle post-entry work including CF 28s, PSCs, protests, drawbacks, and rulings
• Drive process discipline, accuracy, and continuous operational improvement
• Foster a culture of accountability, professionalism, and ethical conduct

• Active U.S. Licensed Customs Broker (LCB) –
  required
• Strong background in Customs Brokerage operations and compliance
• Experience leading or supervising brokerage teams
• Solid understanding of U.S. import/export regulations and tariffs
• Detail-oriented with strong judgment and problem-solving ability
• Clear, professional written and verbal communication skills

• Leadership role with meaningful operational responsibility
• Smaller team with direct impact and visibility
• Stable, compliance-focused organization
• $120K+ base salary plus bonus
• Opportunity to grow with the branch as the business scales