Training Manager

Training Manager – Portland, Oregon

Transdev North America is hiring a Training Manager to join our team! In this pivotal role, you will provide behind‑the‑wheel and classroom training, ensure safety standards are met, and support operators in achieving operational excellence. You will collaborate closely with corporate and client teams to assess and address training needs while maintaining thorough documentation and compliance with all safety regulations.

• Provide behind‑the‑wheel instruction according to corporate and client specifications in all aspects of vehicle operation and passenger transportation, including defensive driving, service area familiarization, passenger loading, unloading and securement.
• Oversee classroom and behind‑the‑wheel training in accordance with corporate and location requirements.
• Ensure all safety manuals, programs, policies, and procedures are current and meet the needs of the location and client.
• Document all training activities and maintain accurate completion of all training‑related employee records.
• Develop and deliver safety training programs designed to reduce accidents and injuries and heighten overall safety awareness.
• Work in a variety of complex computerized tracking systems or create custom tracking processes to meet location and contract compliance regarding Safety, Training and Drug and Alcohol compliance.
• Establish a relationship with client and corporate personnel to identify additional training needs, resources, and opportunities.
• Partner with the location Safety Manager to design and administer monthly Safety In‑Service training, annual training, employee retraining and all other location training programs.
• Maintain an adequate and complete employee filing system and participate in audits and inspections to meet client and corporate expectations.
• Conduct accident investigations using root‑cause analysis and assign employee re‑training as required.
• Conduct road observations to evaluate operator safety, customer service, and systematic knowledge of the service.
• Provide coaching and re‑training as required on Drive Cam.
• Assist with ride checks of operators as needed.
• Ensure all employees’ training records are in compliance with contract, federal, state, and company training policies.
• Ensure new student operators are thoroughly trained in safe and efficient handling of vehicles and equipment to exceed customer standards.
• Monitor the progress of trainees to ensure proper training.
• Assist in other safety and/or training functions related to location services as directed.
• Perform other duties as required.

• Four years’ training management experience in an operation similar in size and scope.
• At least 2 years of Public Transit experience (required).
• Any combination of education and experience equivalent to graduating from college or university supplemented with experience in industrial/workplace safety and accident reduction.
• Ability to communicate effectively, orally and in writing; comfortable speaking before groups.
• Thorough knowledge and understanding of DOT, FTA and FMCSA rules and regulations.
• Strong written and oral communication skills, including ability to explain and present regulations to others and manage both union and non‑union employees.
• Familiarity and understanding of Federal, State, and Local workplace safety regulations.
• Familiarity with all applicable safety rules, regulations, and standards – OSHA, EPA, NIMS, and ADA requirements.

• Drug testing and background check.
• Ability to pass a DOT physical examination.

• Work indoors, in air‑conditioned or well‑ventilated facilities (70% of the job).
• Work outside in varying temperature, weather, and humidity conditions (30% of the job).
• May have long periods of sitting, typing, or looking at a computer screen in an office or cubicle space.
• Frequently speaking, presenting information, in a classroom or other team settings, and leading training initiatives and programs.
• Ability to hear and respond to questions from an audience.
• Ability to lift, push, pull, or drag up to 50 lbs. on a routine basis; occasional need to move up to 100 lbs. with assistance.
• Travel within the local Portland metro area (>40% of the time). Out of state travel requirement: