Building Automation Service Specialist

Overview

At Mac Donald-Miller Facility Solutions ("Mac Miller"), we make buildings work better. As the Northwest's leading mechanical contracting firm, we design, deliver, and service HVAC, plumbing, and automation system solutions for commercial buildings. With over 1,500 employees across 15 offices, there is breadth and variety of work to keep you engaged and inspired. We have a history of exceeding customer expectations and executing with distinction.

Our clients trust their toughest projects with our integrated teams, including:

• New Construction - Engineering, fabrication, and installation of mechanical systems for new projects following lean construction practices.
• Special Projects - Retrofits and mechanical repairs for existing buildings to improve efficiency.
• Service - Scheduled preventative maintenance ensuring tenant comfort, plus 24/7 emergency response.
• Building Performance - Control systems, fault detection, energy services, and remote monitoring.
• Performance Contracting - Sustainable Solutions - Acting as the Prime Contractor, we deliver design-build, energy-efficient solutions for private and public sector clients.

People love to work at Mac Donald-Miller because we all share the same Core Culture Values:

• Collaboration - Diverse players, one team, a common vision. Collaboration is our foundation and critical to the success of the company. Every team member is valued and brings a diversity of strengths to help us meet our common vision.
• Dedication - We are dedicated to personal and professional excellence. We execute with distinction by doing the right thing and following through on our commitments.
• Safety - Everyone deserves a safe workplace. Safety is more than hardhats and boots-it's an attitude and the environment we create. Every day, everyone goes home to their families.
• Community - We are proud to be part of Mac Donald-Miller. We actively seek to build relationships and know each other as individuals. Together, we create an environment that is welcoming, caring, and trusting.
• Innovation - We are committed to continuous, creative problem-solving. Innovation is how we stay an industry leader. We always strive to challenge and better ourselves.
• Fun! - Take the work seriously, but never take ourselves too seriously. It s possible to be both serious professionals and good-natured people you enjoy working with. We strive to be both.

Building Automation Service Specialist — responsible for repairing, configuring, and maintaining building automation systems (BAS) that control HVAC, lighting, and other critical building functions. You ll monitor and troubleshoot system performance, optimize for energy efficiency, and provide exceptional service that strengthens long-term client relationships.

You ll also conduct routine maintenance, perform repairs, provide technical support to clients, ensure compliance with safety and regulatory standards, and stay current with industry advancements.

• Efficiently complete service calls and preventative maintenance on existing control systems.
• Maintain strong knowledge of all aspects of HVAC, including design, production, refrigeration, controls, and service.
• Consult with customers regarding issues discovered while servicing their building automation systems and provide clear documentation of services performed.
• Promote, maintain, and enhance both new and existing customer relationships through exceptional communication and service.

The Building Automation Service Specialist reports to Chris Diehl, Portland Area Controls Operations Manager, and is part of a collaborative team working on a variety of projects and initiatives to support our growing business. This role interacts with all levels and functions within the organization.

You should have:

• A strong understanding of air-conditioning principles, systems, and commercial HVAC mechanical equipment.
• Expertise in job site safety requirements (WISHA/OSHA, OROSHA/OSHA) and a commitment to maintaining safe work practices.
• A two-year degree or equivalent education/experience providing a…