Maintenance Technician - Mary Ann, Maples I & II

Job Description

Job Title: Maintenance Technician

Department: Property Management

FLSA Status: Non-exempt

Reports to: Community Manager

Flex Status: On-site

Effective Date: May 2015

Salary: $20.41 hr.

- $26.56 hr.

REACH is an equal opportunity employer that strives to create a diverse workforce and an inclusive culture

REACH believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties, qualifications, and job scope, but not limit the employee nor the organization to just the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

All REACH staff share a commitment to anti-racism; the identification and elimination of racism by actively changing oppressive systems, structures, policies, and attitudes so that historic and future harm can be eliminated for communities of color.

REACH offers a generous Benefits Package (full-time employees) including:

• 401k
• Medical, HSA, FSA
• Dental
• Life, AD&D
• Supplemental & More

Perform carpentry, plumbing, electrical, painting, general repair, as needed to maintain properties in good condition.

• Complete maintenance and repair projects as assigned.
• Provide work direction to temporary maintenance staff, volunteers, and community service workers.
• Perform unit turnover preparation repair and maintenance.
• Maintain lawns and landscaping, where applicable.
• Maintain complete records of maintenance, mileage, costs, and repairs.
• Report unsafe or hazardous conditions to staff. Respond to emergency situations and takes appropriate action.
• Conduct annual property inspections for budgeting purposes.
• Contact tenants for scheduling repairs.
• Required to be “On-Call”, per established guidelines.
• Maintain a clean work area.

• Must be able to adhere to organizational policies on non-discrimination.
• Ability to practice cultural humility when interacting with co-workers and clients of diverse ethnic religious, political, and cultural backgrounds and sexual or gender identities, treating everyone with respect and dignity.
• Employee is to maintain regular and reliable attendance.
• Perform other related duties as assigned.

REACH employees are expected and required to behave in a courteous and collaborative manner in doing REACH business and dealing with other staff, residents, and all contacts inside and outside the organization. Profanity, derogatory and abusive language will not be tolerated.

• Strong working knowledge of current repair and maintenance techniques and procedures.
• Ability to use a variety of hand and power tools.
• Knowledge of building codes and basic landlord/tenant and fair housing laws.
• Working knowledge of Microsoft Office including Word, Excel, and Outlook.
• Working knowledge of smartphone technology for email, calendar phone calls and text.
• Ability to speak, read and write English.
• Basic math skills.

• Operates from established and well-known procedures.
• Decisions and actions have a moderate impact on reputation, and/or customer satisfaction.
• Performs duties independently, with guidance and direction provided by supervisor.
• Position involves a moderate to higher degree of complexity in dealing with recurring work situations with occasional variations from the norm.
• Work is reviewed by Community Manager and/or Portfolio Maintenance Manager.
• Performs work under close to moderate supervision.

• Job is not supervisory in nature.

• Minimum of two years’ experience or equivalent combined education and experience.
• Prefer experience in a property management setting.
• Strong knowledge of maintenance and repair practices and techniques.

The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with…