Application Support Level 2

Our client, a leader in retail technology solutions, is seeking a Application Support Level 2 to join their team. As a Application Support Level 2, you will be part of the POS Operations support team supporting large-scale retail store rollouts. The ideal candidate will have strong troubleshooting skills, independence, and a collaborative mindset, which will align successfully in the organization.

*
* Job Title:

** Application Support Level 2

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* Location:

** Portland, OR

** Pay Range:
Market*
* ** What's the Job?*
* + Support the pilot and rollout of a newly implemented Point of Sale (POS) system across retail stores.

+ Independently triage, investigate logs, and resolve issues in a large-scale POS environment.

+ Collaborate with store teams and technical staff to ensure smooth deployment and operation.

+ Analyze logs and perform root cause analysis to identify and resolve technical issues.

+ Support hardware including terminals, scanners, and peripherals in a fast-paced environment.

** What's Needed?*
* + 3-7+ years of experience supporting retail POS systems or similar application environments.

+ Strong hands-on troubleshooting experience in POS or retail systems.

+ Ability to independently triage and resolve issues without relying on extensive documentation.

+ Experience analyzing logs and performing root cause analysis.

+ Familiarity with POS hardware including terminals, scanners, and peripherals.

** What's in it for me?*
* + Opportunity to work on a large-scale retail technology rollout.

+ Engage in a dynamic and collaborative team environment.

+ Develop your technical troubleshooting and problem-solving skills.

+ Contribute to innovative retail solutions and improve customer experiences.

+ Gain valuable experience supporting on-premise retail systems in a fast-paced setting.

** Upon completion of waiting period consultants are eligible for:*
* + Medical and Prescription Drug Plans

+ Dental Plan

+ Vision Plan

+ Health Savings Account

+ Health Flexible Spending Account

+ Dependent Care Flexible Spending Account

+ Supplemental Life Insurance

+ Short Term and Long Term Disability Insurance

+ Business Travel Insurance

+ 401(k), Plus Match

+ Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

** About Manpower Group, Parent Company of:
Manpower, Experis, Talent Solutions, and Jefferson Wells.*
* _Manpower

Group® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills.

Our expert family of brands
-_   
** _Manpower, Experis, Talent Solutions, and Jefferson Wells_
** _- creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 Manpower Group was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent._

Manpower Group is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of Manpower Group and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.