Technical Business Analyst

ACS Professional Staffing is looking for an employee to work hybrid with our client. This Technical Business Analyst 3 will lead requirements elicitation, analysis, and lifecycle management for IT system implementations, translating business needs into detailed, traceable functional and non functional requirements. This role will plan and conduct stakeholder interviews, analyze current and future state processes, perform gap and impact analyses, and validate requirements with business and technical teams.

The position will act as a liaison between users, project teams, and vendors, supporting solution evaluation, business cases, and objective vendor assessments. Qualified candidates will bring progressive IT business analysis experience, Agile and Waterfall delivery, strong technical writing and interviewing skills, and proficiency with MS Office, Visio, and requirements tools such as Jama.
This full-time position is located in Portland, OR.

Responsibilities:

• Elicit, document, and track requirements to support the implementation of IT systems.
• Identify and plan business analysis work needed to meet project needs.
• Recommend the artifacts and level of detail for the business analysis effort.
• Recommend the business analysis approach to satisfy the analysis objective, including the specific tasks and deliverables.
• Plan the requirements gathering strategy and elicit customer requirements.
• Review regulations and policies to understand relevant compliance requirements.
• Recommend desired resource levels to accomplish work in accordance with the project schedule and budget.
• Draft high quality, repeatable, reusable artifacts and approaches that other Analysts can use on future projects.
• Plan and conduct user/stakeholder interviews, potentially including job shadowing and “day in the life” exercises.
• Review documentation on existing business processes and systems.
• Analyze the gathered information to present the business problem and the proposed solution.
• Analyze business processes and create current-state and future-state models, including gap analyses.
• Identify the product quality requirements needed to satisfy the customer needs, i.e., performance and availability.
• Establish and maintain bidirectional traceability from goals and objectives to detailed functional requirements.
• Evaluate and assess business process change impacts to inform Change Management activities.
• Decompose high-level information into details and abstract up from low-level information to present a complete picture of the business need and description of how the proposed solution meets that need.
• Translate customer needs into product requirements in sufficient detail for technical teams to implement.
• Document detailed descriptions and specifications of user needs, business rules, functionality, and steps required.
• Draft requirements documentation/artifacts, e.g., user stories, context diagrams, swim lane diagrams, non-functional requirements as needed to define the solution.
• Support the development of test plans and acceptance criteria, traced to business and functional requirements.
• Review and validate requirements documentation with appropriate business and technology stakeholders.
• Assist with establishing priorities and resolving requirement conflicts among various stakeholders.
• Conduct detailed reviews of requirements and obtain approval from appropriate parties.
• Facilitate the requirements documentation throughout the entire lifecycle of the project.
• Update requirements as they evolve throughout the system implementation.
• Track scope delivery and how delivered products provide business value.
• Follow established processes and best practices for managing scope change requests.
• Facilitate a shared understanding of the customer needs and technical solution between business users and project teams.
• Act as a liaison between technical / business teams and project stakeholders.
• Conduct collaborative exercises, e.g., user story mapping, to align users and technical teams on requirements.
• Develop and maintain productive relationships with business users, technical teams, and other project stakeholders.
• Present information effectively in a variety of formats,…