Brand & Digital Engagement Manager

Organization Description:

From mentoring, to mobilizing volunteers, to restructuring systems that have been designed to work for some at the expense of others, we prioritize empowering and mobilizing leaders to transform their communities. For more information about the initiatives of The Contingent, please visit (Use the "Apply for this Job" box below)..

Position Summary:

The Script is expanding its external brand presence and strengthening its digital engagement across social media and web platforms. This role will lead the development and execution of a comprehensive social media strategy, oversee content creation and curation, and provide ongoing analytics and performance reporting. Additionally, the position will work closely with organizational leadership and an external agency to support The Script's rebranding initiatives and upcoming website enhancements.

Duties & Responsibilities:

Social Media Strategy, Content Development & Reporting

The role will lead social media strategy and execution for The Script's priority platforms, primarily Linked In and Instagram.

Key Responsibilities:

• Develop and implement platform-specific strategies for Linked In and Instagram.

• Create and publish 1-3 posts per week across priority platforms.

• Draft compelling post copy and develop or coordinate required visual assets.

• Ensure consistent brand voice, messaging, and visual identity across all content.

• Schedule and manage posts using approved tools (e.g., Sprout Social).

• Monitor audience engagement and conduct basic community management and triage.

• Stay current on platform trends and recommend ongoing optimization strategies.

• Produce monthly analytics and performance reports, including:

• • Engagement metrics

• • Impressions and reach

• • Follower growth

• • Top-performing content

• • Recommended adjustments

Script Brand and Website Upgrade Support:

This role will support The Script's rebranding initiative and website enhancement efforts in close partnership with the Chief Impact Officer and an external branding and/or web agency.

Key Responsibilities:

• Participate in brand and website sprint planning sessions.

• Audit existing website content for clarity, accuracy, and alignment with brand goals.

• Identify content gaps and opportunities for improvement.

• Map content needs to the updated site structure in collaboration with the agency.

• Draft and prepare updated website copy and page content.

• Coordinate content reviews and approvals and compile final content packages for agency implementation.

• Support content entry and updates within the website platform (e.g., Squarespace).

• Assist in rolling out updated brand language across digital channels.

• Maintain an organized content tracker that reflects:

• • Draft status

• • Approvals

• • Asset completion

• • Readiness for publishing

This role may include a degree of variability in responsibilities and duties as deemed by their supervisor. The Contingent employees should be prepared for a dynamic work environment.

Education and Experience:

3-5 years of professional experience in social media management, digital marketing, or digital communications.

Key Competencies

Strategic Thinking:

• Ability to develop platform-specific strategies that support broader brand and organizational goals.

• Use data and trends to inform decisions and optimize content performance.

Content Development & Storytelling:

• Crafts compelling narratives that reflect The Script's voice and mission.

• Understands how to tailor messaging for different audiences and platforms.

Digital & Social Media Expertise:

• Deep understanding of digital engagement best practices.

• Stays current on platform changes, trends, and emerging tools.

Project Management & Organization:

• Manages multiple deadlines and work streams with attention to detail.

• Maintains clear processes, structured content tracking, and timely communication.

Collaboration & Communication:

• Works effectively with leadership, cross-functional teams, and external partners.

• Communicates clearly, proactively, and professionally.

Analytical Skills:

• Interprets data to derive insights and recommendations.

• Comfortable analyzing performance metrics and producing actionable reports.

Brand Stewardship:

• Upholds consistent brand voice, tone, and visual identity.

• Ensure alignment with updated brand standards across channels.

Personal Qualifications:

• Commitment to the mission of The Contingent, including Every Child, and The Script.

• Relates well and works effectively with diverse groups of people who represent the range of ethnic, cultural, and socio-economic backgrounds.

• Ability to articulate a position on the importance of the faith community engaging vulnerable children, youth, and families.

• Deep commitment to serving vulnerable kids, youth, and families and those in government who work with them.

• Deep commitment to increasing the diversity of leadership in the communities we serve.

• Continual growth mindset to develop and improve existing processes to enhance program efficiencies.

• Demonstrates a passion for operational, technical, and customer experience excellence.

• Flexible and receptive to constructive…