Epic Interface Solutions Analyst

Job Type

Full-time

MAKE A DIFFERENCE AT OCHIN

OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, delivering the clinical insights and tailored technologies needed to expand patient access, strengthen care teams, and improve the health of rural and medically underserved communities.

We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our vision of good health and well-being for everyone.

At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture rooted in our values.

Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,200 skilled professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees' entire well‑being by fostering a healthy work‑life balance and opportunity for professional advancement. We are curious, collaborative learners who strive to live our values every day.

OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.

The Interface Solutions Analyst supports OCHIN's mission by implementing, maintaining, and troubleshooting interfaces between systems and providing interface project support.
These interfaces include, but are not limited to the following: laboratory, radiology, immunization registry, billing systems, pharmacy systems, dental systems, HIEs, and other EHR's. Leveraging deep technical expertise, strong problem‑solving capabilities, and staying current on technological advancements. This position is centered on resolving complex technical issues, optimizing processes, and implementing innovative solutions. Additionally, it involves aligning technical strategies with business objectives and fostering collaboration with non‑technical stakeholders to bridge the gap between technology and organizational goals.

• Develop, document, and deploy solution functionality by building, testing, and maintaining features according to specifications and requirements, while ensuring clear documentation for usability and future reference.
• Troubleshoot, diagnose and resolve complex technical issues using critical thinking and advanced technical skills to ensure optimal system performance and end-user satisfaction.
• Collaborate across departments to support project implementations and address member maintenance issues.
• Drive documentation and knowledge sharing by creating and optimizing technical documentation to support process improvement and alignment across cross‑functional teams.
• Skill development and competency growth in technical design, analysis, and system enhancements.
• Other duties as assigned.

• The ideal candidate will have experience in healthcare industry or health information technology.
• Working knowledge of HL7 standards is required
• Working knowledge of XML is desired.
• Certification in Epic Bridges is required and ideally 2-3 years working in Epic
• Certification in Epic Chronicles is a plus.
• Experience with Space Bridge within Bridges is highly desired.
• Familiar with Mirth or other Interface engines is a plus
• Familiarity or interest in JavaScript or application development is not required, but a plus.
• Knowledge of Epic Lab, Radiology or Patient Registration workflows is ideal.
• Being comfortable with self‑directed learning.
• Debugging, troubleshooting, and documenting skills.
• Process and detail‑oriented, with a strong focus on data‑driven decision making.
• Proactive, self‑motivated, and solution oriented.
• Must have strong Analytical skills.
• Demonstrated customer service experience.
• Prior to moving forward to the team interview, all candidates are required to complete a 50-60‑minute competency assessment. The assessment gives us insights into how your strengths, preferences, and work style align with the OCHIN's nine core competencies. It's not about passing or failing-it's…