Solutions Engineer

Montgomery Park, 2701 NW Vaughn St, Portland, Oregon, United States of America

Posted Monday, February 23, 2026 at 11:00 AM

R epresent s and support s cross-functional CU interests in the ongoing development of credit card , debit card , and other payments systems such as but not limited to Fiserv Cards, Velera, and Payfinia . Ensures alignment between these systems , Core Banking systems , and digital banking systems . F acilitate s prioritization and execution of regular cadence of improvements across these system areas .

E ngage s directly with vendors and integr ated third parties for discovery and work plan development . L ead s the definition of requirements, testing, and implementation of system enhancements. In addition to supporting core systems and integrated platforms, this role contributes to the organization’s AI adoption strategy by identifying opportunities to embed AI into system workflows, data analysis, and operational processes.

• Collaborate with business units as the technical resource to design, build, test,maintain,and configure card payments and digital payments features/products, focusing on alignment with strategic goals and initiatives.
• Work closely with internal stakeholders / lines of business during the design and launch of new products to ensure all key stakeholders are notified at the appropriate time.
• Develops and maintains documentation describing product build and configuration, procedures, testing, changes, and corrections .
• I nterprets and maintains current working knowledge of the system s as the technical resource, performing system configuration of new features/ products .
• Analyze s the functionality of these systems to identify gaps and opportunities for improvement .
• Review s release note documentation to determine potential impact, recommend s features to adopt to business units , and maintain s and update s setup and configuration for each subsequent release.
• Consults with department managers and division leadership to identify systemic and procedural opportunities to increase efficiency in the core operations of the credit union .
• Leads the assessment of scope, resource requirements, and return on investment to support prioritization of development efforts in alignment with broader system roadmap and strategy.
• Work with developers and database administrators to coordinate projects utilizing agile methodology .
• Troubleshoot issue s in various systems .
• Exercises discretion and independent judgement in the development of detailed specifications to support specific business needs while considering impacts to other departments and member/staff experience.
• Collaborates cross functionally to execute project and change management to meet both short- and long-term business objectives .
• Mitigates roadblocks in achieving development goals while working closely with internal and external technical resources.
• Tests solutions effectively utilizing industry standard analysis methods .
• Represents the credit union working directly with software vendors to formulate design decisions and implement configuration that impacts operating procedures.
• Serves as ambassador for these systems , sharing knowledge, answering questions, and proactively recommending improvements.
• Collaborate with business and technical teams to evaluate AI use cases and integrate AI tools into system configurations and enhancements.
• Support the implementation of AI-driven features in core systems, including testing, documentation, and performance monitoring.
• Analyze system data to identify opportunities for predictive analytics, automation, and intelligent decision support.
• Stay informed on AI trends and tools relevant to core banking and enterprise systems.

• Solves problems and deal s with a variety of concrete variables in situations where only limited standardization exists.
• Advises business and technical partners in assess ment of business need and resolution of business problems in a highly collaborative manner.
• D rive s consensus building and conflict resolution .
• B alance s competing priorities in a t ime-sensitive environment to meet…