ERP Integrations Lead

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Metro ! Metro is dedicated to shaping a better future for the greater Portland region. The work the people of Metro do every day benefits the lives of the people who live here, today, and tomorrow.

The IT Department is looking for an Integrations Lead to support Metro's transition to Workday as its new Enterprise Resource Planning (ERP) platform. This position will play a critical role in designing, building, testing, and supporting approximately 50+ identified system integrations between the new ERP platform and Metro’s existing business systems.

Working closely with implementation partners, internal IT staff, and business stakeholders, the Integrations Lead will analyze integration requirements, coordinate technical design, support development and testing activities, and help ensure that data flows between systems are accurate, reliable, and aligned with business needs. This role is essential to maintain operational continuity and data integrity throughout Metro’s ERP replacement, modernization initiative, and smooth ongoing operation post launch.

• Serve as the primary technical point of contact for ERP-related system integrations.

• Work with implementation partners to design, build, and test integrations between the ERP system and Metro’s internal and external applications.

• Support the build of approximately 50+ identified integrations, ensuring they meet business, technical, and data quality requirements.

• Analyze integration requirements and translate business needs into technical specifications.

• Post implementation, manage data mapping, transformation, and validation processes across inbound and outbound integrations ensuring accuracy, consistency, and compliance.

• On-going work leading end-to-end integration design, development, and maintain complex, enterprise-grade Workday integrations using Workday Studio, alongside Core Connectors, EIBs, Prism, and Workday Web Services (REST/SOAP APIs).

• Evaluate complex business processes and data flows to support effective integration design.

• Lead investigations to detect, analyze, and resolve integration issues, data discrepancies, and system errors.

• Rewrite, modify, or redesign integration components to correct problems and improve performance.

• Support data mapping, transformation, and validation activities.

• Create detailed data mapping documents that define how data elements translate between source and target systems.

• Work with database structures, files, and data models to ensure accurate data exchange between systems.

• Partner with Report Strategist to design, build, and manage complex data flows to PRISM tool by blending Workday and external data, ensuring data integrity, optimizing performance, and providing strategic insights for HR/Finance.

• Assist in defining, developing, analyzing, and modifying data structures as needed to support integrations.

• Partner with ERP implementation vendors and technical consultants to coordinate integration work.

• Work with business users and IT staff to gather requirements, validate solutions, and schedule integration activities.

• Translate business requirements into actionable integration plans.

• Coordinate dependency mapping across different work streams.

• Participate in meetings, design sessions, and testing cycles related to ERP integrations.

• Support integration testing, user acceptance testing, and issue resolution.

• Develop and maintain technical documentation related to integrations, data flows, processes, procedures and system interfaces

• Support vendor and third-party relationships related to Workday integrations and enterprise systems.

• Provide guidance and technical support to staff and stakeholders.

• Provide individual and group instruction as needed related to system interfaces and data flows gathering feedback for improvements

• Participate in large-scale ERP implementation and modernization projects.

• Support Workday biannual releases, including impact analysis, testing, validation, and…