Information Systems Engineer III; Zuora

What we’re looking for

We’re seeking an experienced Information Systems Engineer to join our team in a hands‑on role supporting subscription billing and revenue automation. This role focuses on implementing, configuring, enhancing, and supporting Zuora Billing and its integrations, particularly with Salesforce. Industry background is flexible, but practical experience with Zuora Billing is required. This role operates within the U.S. Central Time Zone.

• Configure, customize, and maintain Zuora Billing, including product catalog, rate plans, subscriptions, invoicing, taxation, payments, and related workflows.
• Partner cross‑functionally with Sales, Finance, Rev Ops, and Engineering to support and optimize the SaaS subscription and order‑to‑revenue lifecycle.
• Support end‑to‑end order‑to‑revenue processes by troubleshooting issues, performing root cause analysis, and implementing sustainable solutions.
• Build and maintain Zuora workflows, notifications, custom fields, data mappings, and Salesforce integrations, including data migration activities.
• Participate in Agile/Scrum ceremonies and ensure system changes follow best practices, compliance standards, and internal governance requirements.

• 1+ years of hands‑on experience configuring, customizing, and supporting Zuora Billing in a production environment.
• Experience with Zuora Orders and Orders API.
• Experience in writing solution documents, POC, and analyzing issues.
• Experience with quote‑to‑cash and financial systems such as Zuora, Salesforce (including CPQ), Net Suite, or Rev Pro.
• Conducting demos and design walkthrough sessions with other teams and the stakeholders.
• A bachelor’s degree in Finance, Accounting, Business, Management Information Systems, or equivalent professional experience.
• Working knowledge of core finance and accounting processes (e.g., Order to Cash, Record to Report).
• Strong communication skills, attention to detail, and the ability to prioritize work while learning new technologies.
• Experience in Zuora Revenue, Salesforce CPQ and Mulesoft (Nice to have)
• Experience with data migration and cleansing (Nice to have)

The base pay ranges from $106,250 per year to $143,750 per year, depending on geographic market and based on a full‑time schedule.

Bonuses and commissions may be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits.

Survey Monkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by law in the locations where we operate.

Accommodations are available for applicants with disabilities.