Technical Business Analyst

Technical Business Analyst (Hybrid)

Our client, a leading Pacific Northwest utility provider committed to public service and environmental preservation, is looking for a Technical Business Analyst for their Portland, OR location. This position supports the Project Management Office within the Information Technology organization. The IT PMO manages various IT initiatives for Corporate, Power, and Transmission business lines. This position provides technical business analysis support for small to medium-size business technology proposals and projects within the IT PMO portfolio.

Assignments are determined based on proposal or project needs and workload shifts. This position works closely with a variety of internal clients, stakeholders, vendors, technical subject matter experts, and others with varying degrees of technical understanding. The manager, senior, or lead analysts will provide support and direction to this position.

This hybrid position is a one-year renewable contract that includes employee benefits! If this opportunity is well-aligned with your experience and goals, we would love to hear from you!

• Provide business analysis support and assistance, eliciting documents and managing requirements, to support the implementation of IT systems for a variety of internal clients implementing small to medium-sized projects, as per the organization’s established System Life Cycle (SLC) process.
• Recommend the artifacts and level of detail for the business analysis effort, i.e. the analysis objective which supplies the technical team with information that assists in planning a system build.
• Collaborate with senior or lead org analysts or manager in planning the requirements gathering and elicitation strategy (e.g. techniques to be used, appropriate for the project type and the stakeholders involved).
• Take ambiguous, high-level, and incomplete information about a business problem and synthesize it into a clear, concise scope statement.
• Conduct user/stakeholder interviews, potentially including job shadowing and “day in the life” exercises.
• Analyze business processes and create current-state “as is” and future-state “to be” models, including conducting gap analyses.
• Establish and maintain bidirectional traceability from goals and objectives to detailed functional requirements.
• Evaluate and assess business process change impacts to help inform Change Management activities.
• Decompose high-level information into details and abstract up from low-level information to present a complete picture of the business need and description of how the proposed solution meets that need.
• Conduct collaborative exercises, e.g. user story mapping, to align users and technical teams on the meaning of requirements and the needed product.
• Draft a range of requirements documentation/artifacts, e.g. user stories, context diagrams, swim lane diagrams, non-functional requirements, as needed to define the solution.
• Collaborate with IT technical representative(s) in the development of test plans and acceptance criteria, traced to business and functional requirements. This work may include coordinating and facilitating test scenarios, User testing, etc.
• Elicit objective criteria from business users for the evaluation and acceptance of requirements.
• Conduct detailed reviews of requirements and obtain approval from appropriate parties.
• Facilitate the requirements documentation throughout the entire lifecycle of the project.
• Present information effectively in a variety of formats, including Word documents, Excel spreadsheets, PowerPoint presentations, and Visio flowcharts.
• Work with the project teams and vendor awarded the contract to identify the gap/analysis work needed to implement the solution.

• A bachelor’s degree in information technology/systems, business administration, or a closely related technical discipline is preferred.
• 7 years of experience is required with an applicable bachelor’s degree.
• 11 years of experience is required without a degree or applicable degree.
• Experience should be consistent with the specific requirements of…