Assistant Core Systems Manager

Assistant Core Systems Manager

The Assistant Core Systems Manager plays a pivotal role in supporting the administration, integration, and optimization of the credit union’s core banking system—primarily Fiserv DNA. This position requires a strategic thinker with hands‑on technical expertise, a collaborative mindset, and a passion for leveraging automation and AI to drive operational excellence. In addition to technical responsibilities, this role includes direct leadership of a team, providing guidance, mentorship, and performance oversight to ensure high‑quality service delivery.

The ideal candidate will be instrumental in ensuring system reliability, enhancing team performance, and aligning technology initiatives with business goals.

• Oversee the daily administration, maintenance, and enhancement of the Fiserv DNA core banking system.
• Lead the team supporting system integrations, upgrades, and vendor coordination to ensure seamless operations.
• Collaborate with cross‑functional teams using Agile methodologies; participate in sprint planning, backlog grooming, and retrospectives.
• Utilize Azure Dev Ops for project tracking, task management, and coordination.
• Implement and manage automation workflows using OpCon SMA to streamline core system operations.
• Monitor system performance and proactively address issues to maintain high availability and meet SLAs.
• Use AI‑driven tools and analytics to identify trends, improve processes, and scale operational excellence.
• Track and report on team KPIs, system health metrics, and project milestones to leadership.
• Participate in development and implementation of disaster recovery and business continuity plans for the credit union’s core banking system and integrated systems.
• Supervise and mentor staff, fostering a culture of accountability and continuous improvement.
• Maintain documentation for system configurations, processes, and troubleshooting procedures.

• Proven ability to manage system integrations and troubleshoot complex issues.
• Familiarity with Agile frameworks (Scrum, Kanban);
  Agile certification is a plus.
• Experience using Azure Dev Ops for task and release management.
• Hands‑on experience with OpCon SMA or similar automation platforms.
• Excellent problem‑solving, communication, and leadership skills.
• Ability to work independently and collaboratively in a fast‑paced environment.

• Bachelor’s degree in Computer Science, Information Systems, or related field preferred.
• Minimum 3 years of experience in core banking system administration, integrations, and support, with at least 2 years directly with Fiserv DNA Core.
• Leadership experience within a technical team preferred.
• Experience with AI tools and performance analytics is a strong advantage.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand; sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle or feel; reach with hands and arms;

climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include color vision to identify colored labels, cables, and indicator lights. Use of computer workstations at desk height.

The noise level in the work environment is usually moderate.

We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We’re dedicated to providing what is necessary to ensure a fair and inclusive experience. At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone.

We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.

Mid‑Senior level

Full‑time

Information Technology

Banking

Portland, OR