Service Delivery Manager

Job in Portland, Multnomah County, Oregon, 97204, USA

Listing for: TechDigital Group

Full Time position
Listed on 2026-01-12

Job specializations:

IT/Tech
IT Project Manager, Systems Analyst, IT Consultant, Technical Support

Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR

To manage and ensure that the project schedules are adhered to as per the client specifications and deliveries are as per the time and quality standards.

To oversee quality assurance processes, ensuring adherence to coding standards, implementation of best practices and perform Value creation and KM activities.

To ensure process improvement and compliance, participate in technical design discussions and review technical documents.

To create project plans and keep track of schedule for on-time delivery as per the defined quality standards.

To work closely with the development team and on-site engineers to understand technical requirements and work with them to address and resolve technical issues.

Identify and flag potential risks and issues that may impact project timelines or quality, develop mitigation strategies and contingency plans to address risks, and provide regular project updates to key stakeholders.

Skills Needed:

Experience working in support projects
Project management tracking and monitoring
Utility domain exposure
Stakeholder management
Release management
Exposure to Jira and Service Now
PMP certification

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