Human Resources Generalist

AAA Oregon/Idaho is looking for a detail-oriented, process-driven, joyful Human Resources Generalist to help support our Automotive Services team from our administrative headquarters in downtown Portland!

AAA The Human Resources Generalist is responsible for being the first point of contact for Human Resources programs, advising, data management, and compliance throughout the full employee life cycle, including compliance, recordkeeping, employee relations, reporting, recruitment, and separation. This role will typically have primary support for specific, designated Business Lines--in this case, the Automotive Services team! This includes our Roadside Fleet and Call Centers.

Desired Skills

• Bachelor’s degree in related field or equivalent work experience preferred.
• 3 - 5 years Human Resources experience in a related industry.
• HR Certification preferred.
• Strong understanding Human Resources and business practices.
• Experience with recruiting, interviewing, and hiring.
• Current knowledge of state (Oregon/Idaho) and federal employment law and best practices required.
• Experience managing workers’ compensation claims in a similar industry/environment.
• Bilingual (Spanish/English) skills preferred but not required.
• Ability to work with a diverse employee population.
• Must be highly detailed and organized with the ability to manage a large volume of data and deadlines across internal and external customers over twenty plus regional locations. Sense of urgency, follow through, and high level of responsiveness required.
• Position requires strong oral/written communication skills and relationship management skills.
• Must possess strong customer service skills and have ability to work in a team environment.
• Must have ability to analyze problems, think creatively, and make independent decisions or take independent actions based on sound judgement.
• Ability to maintain high level of confidentiality and data security required at all times.
• Proficiency with Excel, scheduling programs, PowerPoint, and other computer systems necessary.

For full details on the duties and requirements, see the job posting on our careers site:

We offer competitive pay and time off programs, health, dental, disability/life insurance, up to 9% 401(k) total employer contribution, AAA membership, and more. Our team is dedicated to providing the highest quality services to our members, colleagues and community with ingenuity and creativity. We want team members to build a future with us. We will support your growth and reward your commitment.

At AAA Oregon/Idaho, we embrace the word go but know when to slow down and breathe in. We believe in quality time, in family time, in getting home on weeknights and away on weekends. We are forward thinking. We go to jobs we like, and we want every dollar to matter. We look for balance, for security and stability and for peace of mind.

We are sons, daughters, mothers and fathers. We are doers, sharers and learners. We get our feet wet- we hike, bike, ski, surf, climb, fish, hunt and gather. We go for a great deal, a challenging workout, and a wide-open road. We drive, ride, cruise and fly. We are sightseers, adventurers and explorers discovering new places, uncovering new worlds. We go for the past, present & future.

We are AAA.