Director of Operations; NONPROFIT

Overview

Relay Resources – Portland, OR. 97230

Motus Recruiting and Staffing is proud to partner with Relay Resources in its search for a Director of Employee Operations
.

Disabled people / people with disabilities and neurodivergent people are strongly encouraged to apply.

DIRECT HIRE!

• Compensation: 112K – 140K DOE
• Location: Portland, OR (Hybrid)

ESSENTIAL FUNCTIONS

Leadership & Team Development

• Serve as a core member of the HR leadership team, contributing to organizational strategy and decision-making.
• Provide leadership and coaching to the Total Rewards team, HRIS, and compliance professionals.
• Foster a culture of collaboration, accountability, and continuous improvement within the Employee team.
• Mentor team members to build expertise in compensation, benefits, HR technology, and compliance.

Strategic Employee Operations

• Develop and execute strategies for Total Rewards, HRIS, and compliance that support organizational goals.
• Partner with peers and leaders to collaborate on process improvement and improved data and systems initiatives across Business Operations, HR, Payroll, and Accounting & Finance.
• Partner with senior leaders to ensure employee operations initiatives align with business priorities and budget.

Total Rewards

• Design, implement, and manage a comprehensive Total Rewards program including Compensation, Benefits, Recognition, Leave Administration, and Well Being initiatives.
• Conduct regular market benchmarking to ensure Relay remains competitive with both Non-profit and General Industry for pay and benefits structures.
• Lead annual compensation cycles, including salary reviews, bonus programs, and equity audits.
• Develop recognition and incentive programs that reinforce Relay’s values and drive performance.
• Communicate total rewards philosophy clearly to employees, ensuring transparency and understanding.
• Collaborate with Finance and leadership to ensure sustainable reward strategies.

HRIS & Data Management

• Lead HRIS strategy and system optimization for accurate data management and reporting.
• Provide analytics and insights to support HR strategies, workforce planning, executive decision-making and program compliance (e.g. Ratio)

Compliance & Risk Management

• Ensure compliance with federal, state, and local employment laws and regulations.
• Oversee audits, reporting, and documentation for HR compliance.
• Partner with Relay internal and external stakeholders to mitigate risk and maintain best practices.

Equity & Inclusion

• Partner with the VP of Disability Inclusion, and VP, Employee Experience and Talent Management to integrate disability-centric, equity, and inclusion principles into compensation, benefits, and HR policies.
• Ensure equitable pay practices and inclusive benefits offerings that support diverse employee needs.
• Enable and use HRIS data to monitor and report on key HR metrics and progress towards annual initiatives and strategic plans.
• Work closely with Learning & Development to create training for managers on compensation, compliance, HR systems, and inclusive practices.
• Support HR Business Partners with tools and resources to maintain compliance and operational consistency.

• Bachelor’s degree in human resources, Business Administration, or related field (master’s preferred).
• Minimum 10 years of progressive HR experience, including leadership in compensation, benefits, and HRIS.
• Strong knowledge of employment laws, compliance requirements, and HR technology platforms.
• Demonstrated experience advancing equity and inclusion initiatives within HR programs and policies.
• Excellent communication, leadership and analytical skills.
• Commitment to Relay Resources’ mission and values.

• Experience in a unionized environment.
• Familiarity with disability-inclusive employment practices.
• Prior experience in nonprofit or social enterprise settings.

Our mission is to cultivate meaningful work for people with disabilities. Relay Resources is committed to doing things differently to make a difference. We don’t just place people in jobs; we partner with our customers to identify business needs and create customized solutions. We engage with a community of…