Assistant Manager

Assistant Manager – Cinemark

A career at Cinemark offers opportunities to immerse yourself in the movie industry, with growth potential and a chance to bring new ideas to life.

Cinemark Assistant Managers assist in the overall operation of the theatre. They ensure policies and procedures are followed, operational standards are achieved, and they are cross‑trained in all departments to provide inspirational training to employees. Assistant Managers may advance to Senior Assistant Manager, Theatre Manager, or General Manager after completing the Management Accreditation Program and working a minimum of six months.

• Follow the direction of the General Manager.
• Support General Manager’s decisions in communicating with staff.
• Work in all departments and perform all theatre job functions.
• Train and coach team members in their specific job functions.
• Assist in preparing administrative and special reports for the General Manager.
• Observe and participate in inspections of the theatre building, parking lot, landscaping, property, roof, signage, and equipment.
• Report the need for building, property, and equipment repairs to the General Manager.
• Ensure that theatre team members follow the dress code.
• Interact with guests to improve service and ensure team members provide superior customer service.
• Learn and follow policies and procedures established in Cinemark’s Guidelines; enforce them fairly and consistently.
• Report employee relations issues to the General Manager or to  in the GM’s absence.
• Follow the Employee Relations Reporting Protocol.
• Maintain a high work‑ethic standard and code of conduct.
• Consistently identify and sanitize high‑contact areas for employees and guests.
• Properly utilize personal protective equipment in position‑specific tasks.
• Adapt to the frequency and scope of required cleaning tasks.
• Address safety or security issues (trip hazards, lighting, suspicious persons, etc.).
• Perform other work‑related duties as assigned.

• Must be at least 18 years of age.
• High school or GED graduate preferred.
• Completion of three basic courses in Cinemark’s Management Accreditation Program.
• Completion of basic food handling training and any required local or state certification.
• Safe Alcohol Service training for those working with alcohol.
• Availability to work flexible hours, including evenings, weekends, and holidays.
• Regular and consistent attendance.
• Energetic and friendly attitude during shifts.
• Excellent guest service skills.
• Accurate cash handling and basic math skills.
• Strong interpersonal skills, effective verbal and written communication in English.
• Ability to work independently and in a team environment.
• Ability to take and follow direction.
• Sense of urgency in response to tasks.
• Excellent time management, organizational skills, and attention to detail.
• Ability to train and lead others.
• Conflict resolution skills.

• Frequent bending, kneeling, and lifting up to 50 lbs.
• Frequent standing, walking, and reaching around the theatre.
• Moderate to high noise levels at times.
• Ability to stand for extended periods.

• Employee discount.
• 401(k) matching.
• Growth opportunities.
• Education assistance.
• Health benefits.
• Parental leave.
• Paid time off.
• Daily pay.
• Free movies.

Cinemark is an Equal Opportunity Employer.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All Cinemark theatres are designated smoke‑free workplaces.

DISCLAIMER:
This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change, or terminate the job description at its discretion.