On-Call Patient Navigator

Job Category
:
Healthcare - Client Services

Requisition Number
: ONCAL
007923

• Posted :
  November 18, 2025
• Part-Time
• On-site

Showing 1 location

Evergreen Crossing
8225 NE Wasco St
Suite 300
Portland, OR 97220, USA

Evergreen Crossing
8225 NE Wasco St
Suite 300
Portland, OR 97220, USA

Central City Concern is an innovative nonprofit agency providing comprehensive services to single adults and families in the Portland metro area who are impacted by homelessness, poverty and addictions. We hire people that are skilled and passionate to meet our mission to end homelessness through outcome-based strategies which support personal and community transformation.

The Recuperative Care Program (RCP) is an innovative service that provides immediate access to emergency housing, primary care, and intensive case management support for individuals who have medical support needs while experiencing homelessness. The service partners with Portland area hospitals and clinics, in concert with CCC’s patient-centered medical home, to help clients/patients receive the right level of care and support for their medical and social needs.

The OC Patient Navigator fills in as a critical member of a multi-disciplinary team providing intensive case management for patients enrolled in the program, working to support patients through the experience of their RCP stay. This support includes welcoming and orienting new participants, engaging with them on a daily basis, and coordinating resource support needs as well as linkage to medical services to manage their acute needs and ongoing care.

The OC Patient Navigator is skilled in crisis management and provides timely referral to appropriate substance abuse, physical health, and mental health treatment, support in accessing benefits and entitlements, and support in identifying appropriate and affordable housing as part of a comprehensive approach to ending homelessness and achieving self-sufficiency.

The OC Patient Navigator works to provide coverage for the primary point person for managing a caseload of program participants, working to meet the case specific medical, behavioral health, and housing needs of the individuals they serve. The population served includes many people who have been chronically experiencing homelessness, often with co-occurring substance use and mental health support needs in addition to the acute and/or chronic medical conditions for which they are receiving support.

Location:Evergreen Crossing/Recuperative Care Building (8225 NE Wasco St. Portland, OR 97220)

Schedule:Shifts are available Sunday through Saturday.
SWING: 4:00pm - 12:30pm and
NOC:12:00am - 8:30am

* On-call employees are asked to work at least 1 shift per 6 month period to remain active *

MINIMUM QUALIFICATIONS

• Education and experience sufficient to succeed, carry out responsibilities, and demonstrate the skills and abilities described above with at least one year of experience working in a pre-hospital or post-hospital setting. Possible experience includes:
  Medical case management/care coordination, social work, counseling, behavioral health work, other social service work, emergency medical technician work, medical support staff, and nursing.
• Must have current Healthcare Provider CPR/First Aid certification prior to start date.
• If driving, must possess a current driver’s license, pass a DMV background check and be designated an “acceptable” driver as outlined in Central City Concern’s Fleet Safety Policy. Must pass an initial drivers training within 60 days of being an approved driver and continued recertification training.
• Those with relevant lived experience are encouraged to apply.
• Bachelor's degree in a healthcare-related field preferred.
• Must have an understanding of the causes of homelessness, the medical and psychosocial sequelae of homelessness, and the systems and processes used to help clients secure and maintain stable housing.
• Must have a high tolerance for ambiguity and change.
• Must have ability to relate to patients who are substance-affected with acute mental health issues and poor hygiene.
• Must have a working knowledge of medical terminology.
• Must be able to be trained in the use of Electronic…