Behavioral Health Technician - Portland

About Us

Neuronetics, Inc. is a leading mental health company dedicated to transforming lives through innovative treatments. Now joined with Greenbrook Mental Wellness Centers, we offer FDA-cleared Neuro Star® TMS and Spravato® therapies for major depressive disorder and treatment-resistant depression across 95+ clinics nationwide. Together, we’re expanding access to life-changing care—combining cutting-edge technology with clinical expertise to make a real impact in the mental health space.

Greenbrook Mental Wellness Centers invites you to join our dedicated team. We re seeking a patient-focused technician to deliver life-changing TMS and esketamine therapies in our welcoming outpatient centers. This is a wonderful opportunity to grow your skills, receive specialized training, and truly connect with patients. Full-time, Monday-Friday, 8-hour shifts between 7am-7pm. This role requires consistent availability during those hours, though exact shift times may vary.

• Meaningful Impact:
  Directly contribute to improving the lives of patients through innovative treatments.
• Competitive Compensation:
  Starting at $21-24/hour (commensurate with education and experience).
• Comprehensive Benefits:
  Enjoy a robust benefits package, including 401(k) with company match, generous paid time off, and comprehensive medical, dental, and vision coverage.
• Growth and Development:
  Receive specialized training and certification in TMS and esketamine therapy.
• Collaborative Environment:
  Work alongside a supportive and dedicated team committed to exceptional patient care.
• Location:
  
  Will be based primarily located in Portland but will be required to provide coverage in area centers, as needed. Reliable personal transportation is required to travel between centers.

• Provide comprehensive patient care:
  Administer TMS and esketamine treatments following clinical guidelines, meticulously monitor patient responses, administer and record psychiatric rating scales, and proactively address patient discomfort.
• Ensure patient well-being and accurate record-keeping:
  Deliver empathetic and supportive care, maintain accurate EHR, and manage patient scheduling, check-in, check-out, and financial procedures.
• Support operational efficiency:
  Understand and assist with insurance and billing processes as needed.

• Minimum Qualifications:
  
  High School Diploma, Associate’s Degree, or equivalent clinical certification, combined with substantial work experience—ideally in patient-facing or customer service roles. A stable and consistent work history is required.
• Preferred Qualifications:
  
  Bachelor s degree in psychology or any human services related major; AND at least one combined year of work or internship experience, required. Preference for healthcare or behavioral health experience.
• Technical & Clinical
  
  Skills:
  
  Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems (Advanced
  
  MD preferred). Strong communication skills (both verbal and written) required. Strong grasp appropriate patient/provider boundaries required. Knowledge of insurance payers and medical necessity guidelines (a plus).
• Physical & Other Requirements:
  Ability to stand for extended periods. Basic Life Support (BLS) certification (provided). Reliable personal transportation to travel between centers is required.

• Proactive Collaborator:
  You take ownership, are flexible, find solutions, and communicate confidently with physicians.
• Patient-Centered Professional:
  You prioritize patients, have strong integrity and work ethic, and offer professional feedback.
• Detail-Oriented:
  You are meticulous, organized, and consistently accurate, even with high workloads.

To learn our WHY:  | Patient stories on HOW we transform lives:

• Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time.

Greenbrook, a subsidiary of Neuronetics, is an equal opportunity employer that is committed to diversity and inclusion in the…