Medical Receptionist

Company Description

Sports Care and Armworks Physical and Hand Therapy has been providing physical therapy since 1963 and occupational/hand therapy since 2006. We are a cohesive team that uses comprehensive OT and PT treatment approaches at our 6 convenient clinic locations throughout the Portland metro area with an additional location in Salem, OR. We are 85 team members strong!

Sportscare & Armworks Physical and Hand Therapy team members enjoy being part of a collaborative team of OTs, PTs, Assistants and Aides focused on being educators, guides and coaches with our patients to get the best outcomes. We would love to have you join us!

Sports Care and Armworks Physical and Hand Therapy is a busy outpatient clinic with opportunity for growth and leadership. We are looking for a warm and inviting smile to welcome our patients and a sharp mind to process patient paperwork and keep the clinic front desk running smoothly.

The ideal candidate has a heart for helping patients and providers, is ready and willing to work independently to accomplish the task at hand and has experience working the front desk of a medical clinic.

Job Responsibilities include, but are not limited to:

• Verify patient insurance benefits
• Obtain prior authorizations
• Check in and schedule patients
• Answer phones
• Contribute to the clinic's growth and development

• Excellent customer service skills
• Strong computer skills including electronic medical record (EMR), insurance portals and scanning.
• Experience with private insurance, specifically the verification process, and pre-authorization process
• Strong understanding of workers compensation insurance requirements and authorization process
• Organized
• Flexible
• Team player

• Excellent benefits package including
• 401k matching
• Health
• Dental
• Generous Paid Time Off
• Seven Paid Holidays
• Long Term Disability
• Optional Short Term, Life and Supplemental Insurance
• Employee Assistance Program (EAP)
• Employee discount plans

We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you’d like to view a copy of the company’s affirmative action plan or policy statement and/or if you would like to request an accommodation due to a disability, please contact us at