Product Manager – Linguistic Services & Healthcare Technology

Reports To:

VP of Product Management

Location:

Hybrid

Employment Type:

Full-Time / Exempt

At Linguava, we are more than a language service provider; we are a bridge to equity in healthcare. Our Mission is to be the go‑to company where linguists take pride in their profession, employees are excited to work, and the healthcare community trusts as the premier choice for exceptional services.

We are driven by a Vision to give every patient a seat at the table, ensuring they can fully participate in their healthcare journey regardless of the language they speak or sign. As a Product Manager, you are the architect of the solutions that make this seat at the table possible.

We don't just build products; we build pathways rooted in our identity:

• People First:
  We honor the humanity of our patients, clients, and partners. We build a culture where you are heard, appreciated, and empowered—even when things aren't perfect.

• Doing the Right Thing:
  We lead with transparency and integrity. You will be empowered to make ethical decisions that build trust with the lives we touch.

• Pursuit of Progress:
  We aren't interested in the status quo. We embrace continuous innovation to make our daily activities—and our language access solutions—better every single day.

• Above & Beyond Service:
  We strive to "wow" our internal and external clients, turning standard technical support into extraordinary experiences.

• We Have Each Other’s Back:
  Success is a collective effort. At Linguava, we step up for one another, regardless of title, to share the load and win together.

The Product Manager is a dynamic leader who blends deep expertise in the linguistic services industry with a passion for healthcare equity. You will lead the strategic planning and optimization of platforms and integrated solutions that deliver life‑changing interpretation and translation services. Your work ensures that technology acts as an enabler—never a barrier—for patients receiving the care they deserve.

• Define the vision and roadmap for remote interpretation (VRI/OPI), on‑site scheduling, and translation ecosystems.

• Embrace a mindset of continuous improvement, monitoring KPIs and usability to ensure our delivery models are progressively better every day.

• Lead initiatives to integrate language access workflows with Electronic Health Record (EHR) systems (e.g., Epic, Cerner) and healthcare communication platforms.

• Collaborate with UX and engineering to design scalable solutions that prioritize the well‑being and ease of use for both the clinician and the patient.

• Partner with our linguists—who take pride in their profession—to advance workflows through translation management systems (TMS) and assistive technologies.

• Identify market trends and "Go the Extra Mile" to solve real customer pain points before they become obstacles to care.

• Work cross‑functionally with Sales, Marketing, and Operations to support go‑to‑market activities and client adoption.

• Act as a bridge between technical and non‑technical teams, ensuring everyone feels heard and empowered during the development lifecycle.

• Experience:
  
  5+ years in product management or ownership, preferably within language services, healthcare technology, or SaaS solutions.

• Domain Knowledge:
  Deep understanding of remote/on‑site interpretation and translation workflows.

• Technical Background:
  Familiarity with APIs and healthcare interoperability standards (HL7, FHIR).

• Integrity‑Driven: A proven track record of Doing the Right Thing and managing stakeholders through honest, open, and respectful communication.

• Analytical
  
  Skills:
  
  Data‑driven decision‑making balanced with empathy for the end‑user.

This is an opportunity to do more than manage a platform; it is an opportunity to make healthcare more inclusive. You will work in an environment that values your humanity,