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Direct Support Specialist

Job in Portland, Multnomah County, Oregon, 97204, USA
Listing for: New Narrative
Full Time position
Listed on 2026-02-01
Job specializations:
  • Healthcare
    Mental Health, Crisis Counselor
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
Position: Direct Support Specialist (34089)

Schedule:

Sunday through Thursday 3:00pm - 11:00pm (5 days, 40hr/week)

Overview

The Direct Support Specialist is a member of the Rosebud Supportive Living Program and provides support to foster youth ages 16-18 years old. The goal of the Rosebud program is to create a safe environment for youth to develop skills for independent living and overall wellness. The Direct Support Specialist will provide environmental and milieu management support to ensure a safe, trauma informed, equitable and inclusive environment.

This position requires on-site work at all times.

Accountabilities

Milieu Management and Participant Support

  • Provide direct support in one-on-one or group setting.
  • Conduct guest check-in and redirect/remove individuals who are not program participants if there is disturbance/disregard for program rules.
  • Provide crisis response and de-escalation as needed. Ability to utilize emergency services (ie. Police, Project Respond, etc) as needed.
  • Maintain the cleanliness of common areas and employee office.
  • Engage with youth throughout shift and during times of crisis, difficulty sleeping, mental health concerns, etc.
  • Ensure that the living and office spaces are clean, orderly, and safe at all times.
  • Distribute medications in accordance with physician orders and document all medication distribution in line with policies.
  • Provide coverage to ensure program ratio requirements are met.

Skill-building Support

  • Willing to meet and engage with people “where they are,” including their environment, time of night, and readiness for change.
  • Use trauma-informed, person centered approach and language and participate in ongoing training and education.
  • Assists participants with daily living skills such as completing household and hygiene tasks, medication prompts, and connection to treatment and support team for additional support.
  • Support youth through coping with mental health concerns, sleep hygiene, schedule management, etc.
  • Assists participants with self-identified goals and in support of existing treatment plans from providers.
  • Assists participants with completion of cleaning and laundry as necessary.
  • Support participants in accessing healthy meals and kitchen clean up as necessary.
  • Support youth with transportation, food preparation, grocery shopping, etc. as needed and ensure that materials are readily available for skills training groups

Crisis Prevention/De-escalation/Harm Reduction

  • Provide crisis response and de-escalation in a community based setting.
  • Use crisis prevention approach to decrease use of crisis services, Project Respond, EMS, police, hospitalization, etc.
  • Ability to work in collaboration with emergency services (ie. police, Project Respond, Multnomah County Crisis, Behavioral Health Unit) as necessary.
  • Ability to work in collaboration with acute care settings if necessary.
  • Must be able to assist in de-escalation and crisis as needed.
  • Support harm reduction approach, linkage to resources such as, but not limited to: clean needle exchange, NARCAN, MAT, SUD services, education around harm reduction, etc.

Documentation/Expectations

  • Complete documentation and data entry in Electronic Health Record as required by contract within 24-72 hours.
  • Maintain a regular work schedule.
  • Complete all other assignments in a timely manner as requested by supervisor.

Supervision Received

  • Receive regular supervision at least once per month, seeking additional supervision whenever necessary.
  • Direct Support Specialists working on the swing shift will report to the Rosebud Program Manager for regular supervision.
  • Direct Support Specialists working on the overnight shift will report to the Rosebud Weekend Supervisor for regular supervision.

Other General Expectations

  • Ability to engage with youth through shared interests, hobbies, language, and experiences.
  • Uphold New Narrative Mission and Values in all interactions.
  • Ability to work as a team member, remain flexible and establish priorities as a group.
  • Ability to work independently.
  • Demonstrate initiative and openness to learning/implementing new skills.
  • Ability to display a non-judgmental attitude and maintain unconditional positive regard.
  • Creative, innovative and progressive problem-solver.
  • Ability…
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