Clinical Systems Analyst; Information Technology

Clinical Systems Analyst (Information Technology)
** Job Overview
**** Location/

Schedule:

** This position is located at the Lloyd Corporate Plaza located in NE Portland, OR. The schedule for this position is Monday through Friday, 8:30 a.m. to 5:00 p.m.
** Position:
** Clinical Systems Analyst
** Program:
** Information Technology
** Cascadia’s Mission and Vision:
**** Mission**:
Cascadia Health delivers whole health care – integrated mental health and addiction services, primary care, and housing – to promote hope and support the well-being of the communities we serve.
** Vision**:
We envision a community where everyone benefits from whole health care, experiences well-being, and has a self-directed, connected life.
** Position Description**:
The Clinical Systems Analyst is responsible for providing clinical workflow process evaluation and documentation; participation in development, build and testing of modules and/or workflows in Electronic Health Records (EHR); provide functional expertise and make recommendations to optimize the design and development of systems, implementation of EHR through training and support. The Clinical Systems Analyst also provides ongoing support of EHR, and other clinical application systems as needed to sustain clinical operations.

This position must understand, appreciate, and respect the differences within our Cascadia community.
As such, it is expected that this position promotes integrated care, our vision of trauma-informed and person-first approaches and helps create a work environment of acceptance.
** Essential Responsibilities
*** This position description is not intended to be an all-inclusive list of responsibilities, skills, or working conditions associated with the position.  Management reserves the right to modify, add or remove duties as necessary.
*** General
* ** Analyze complex clinical workflows, processes, requirements, data flows, usability, feasibility, and resource needs in collaboration with clinical leadership and key stakeholders.
* Design and develop clinical information solutions that improve the effectiveness and leverage of the organization’s health information systems.
* Configure and implement system modules based on analysis and design, ensuring alignment with operational and clinical needs.
* Establish and maintain feedback mechanisms to ensure ongoing effectiveness of implemented solutions.
* Conduct system integration testing and oversee user acceptance testing for new designs, configurations, and enhancements.
* Ensure all processes and workflows are accurately documented.
* Develop reference materials, job aids, and training documentation.
* Train staff on advanced functions and effective utilization of EHR systems.
* Provide escalated system support to staff, including troubleshooting and coordinating issue resolution with EHR vendors.
* Serve as the primary knowledge holder and team lead for clinical information system modules or electronic health records.
* Maintain system performance by identifying issues, resolving errors, and supporting continuous optimization efforts.
* Manage required reporting for federal, state, and county agencies.
* Support initiatives to improve data quality, reporting accuracy, and data integrity across the organization.
* Complete data review and correction projects, including updating information in the EHR via data entry or import processes.
** Regulatory & Compliance
*** Comply with and implement regulations, policies, and procedures under which the department operates.
* Assist in crisis situations as appropriate, following emergency protocols and procedures.
* Document and maintain records in a manner that assures compliance with all agency policies and procedures and local, state, and federal regulations.
* Understand fire regulations and evacuation procedures; participate in regular safety drills in compliance with department policies and procedures.
* Adhere to mandatory abuse reporting laws and HIPAA requirements.
* Complete annual employee training requirements on a timely basis.
* Participate in all scheduled staff meetings, supervision sessions, and other departmental and agency meetings.
* Perform other duties…