Foundation Specialist, Access Solutions & Patient Services- (Portland OR South San F

The Position

Multiple roles available

Note: Relocation benefits are not available for this job posting. In this role, applicants would be employed through e-Team, the Managed Service Provider for Genentech's Contingent Workforce, to work on a Genentech assignment. Below are details about the assignment and Genentech.

Location: Portland (Preferred) or South San Francisco

It is preferred that candidates reside in Portland or within 50 miles of Portland.

Work Arrangement: For the first 6 months, the role will be hybrid (3 days a week on site). After that period, depending on performance and business needs, this role may have the opportunity to switch to fully remote.

Roche is a global healthcare group with 94,000 employees in 100 countries, focused on innovation and transforming patients' lives. Genentech Access Solutions, a member of Roche Group, helps patients navigate the insurance process and access medicines, improving their quality of life. Roche values science, technology, innovation and professional development. The company has a unique culture centered around its people and a vision for greater patient benefit and impact.

Join Roche and be part of one of the world s largest biotechnology companies, making a meaningful difference in healthcare.

Your Opportunity:

The Foundation Specialist (FS) evaluates patient eligibility for the Genentech Patient Foundation (GPF) and coordinates shipments of Genentech products to patients within program guidelines.

• You will learn and apply aspects of reimbursement (i.e., benefit investigations, payer reimbursement policies, regulatory and administrative rules).
• You will exhibit exceptional attention to detail, critical thinking, and analytical skills with a proven ability to communicate effectively in both written and verbal formats.
• You will effectively solve problems under pressure, prioritize tasks, and provide excellent customer service.
• You will work collaboratively in a team structure, responsibly delegate next steps to appropriate team members, and demonstrate effective leadership.
• You will follow written Standard Operating Procedures, manage change, apply technical expertise, and aim for results while ensuring effective communication and teamwork.
• You should be prepared for periodic mandatory overtime, including weekends, during high referral seasons or unexpected volume surges.

• Bachelor s degree is preferred.
• A minimum of 3 years reimbursement experience is preferred.

The expected salary range for this position, based on the locations of Oregon is $30 per hour and California is $35 per hour. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law.

Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company s policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.