Disbursement Specialist

ACS Professional Staffing is looking for an employee to work hybrid with our client. This Disbursement Specialist 3 position will support the Accounts Payable & Receivable, Payroll, or Travel teams of the organization. Key responsibilities include processing approved invoices, facilitating the processing of approved travel and relocation vouchers for payment, and managing full-service payroll for pay and benefits, including comprehensive tax reporting.

This role may also involve supporting all aspects of receivables and travel related disbursements. Additional duties include reconciliations, system troubleshooting, and process/procedure documentation. The position requires the candidate to be a detail-oriented, self-starter, able to work through changing priorities and independently with little guidance. The ideal candidate will be able to work in a fast-paced environment, have strong written and verbal communication skills, and a pleasant, helpful demeanor.

A high degree of confidentiality is essential, with the candidate demonstrating tact, diplomacy, and discretion.
This full-time position is located in Portland, OR.

• Facilitate ambiguous situations to gather facts, analyze data, and make recommendations.
• Research data anomalies, evaluate information gathered (sometimes from multiple sources) and reconcile data conflicts and present findings to the manager
• Assess task urgency based on payment request, audit request, or core work to determine appropriate level/speed of response.
• Analyze laws, regulations, agency and department policies, and other guidelines to evaluate the adequacy of internal controls, processes, and program activities.
• Communicate complex information clearly and persuasively, both verbally and in writing, to executive leadership, technical teams, and external partners.
• Participate in the implementation of new systems, enhancements, and updates by attending meetings, providing feedback, participating in UAT testing and gathering information, as requested.

• Review payment submissions for compliance with applicable policies, rules, and regulations associated with Federal payments, escalating variations to the manager for review.
• Research payment issues, clear exceptions per established procedures, and work with IT support personnel to resolve system issues, escalating complex or unique issues to the manager for resolution.
• Create and record Journal Vouchers for Accounts Payable refunds and credits received.
• Serve as a transactional Point-of-Contact (POC), working with vendors, Contracting Officers, Account Executives, Customer Service Engineers, Customer Billing, and Legal to research and resolve payment issues. Complex questions of a non-routine matter will be transferred to appropriate federal personnel.
• Utilize automated financial systems, such as U.S. Treasury systems, People Soft, and Asset Suite, to process payable invoices.
• Assist manager and team lead in the application of proper payment techniques and system use issues.

• Apply cash receipts to open receivables.
• Pull/process Intra-governmental Payment and Collection (IPAC) receivable transactions and apply against open receivables.
• Assist with debt collect efforts of outstanding aged receivables.
• Generate and disseminate Aging and Collection reports.
• Process refunds Accounts Payable credits, per established procedures. This may include collaboration with the manager and/or team lead to research transactions involving Customer Billing or Legal offices, the appropriate Account Executive, Customer Service Engineer, management, team lead, or other internal organizations.
• Draft, revise, update, recommend, and maintain documentation of AR processes and internal controls; assist with any change management communication needed due to new or revised management-approved process or control changes.
• Perform monthly AR reconciliations between the financial system and U.S. Treasury.
• Respond to inquiries by staff members, managers, various departments, customers, and other Federal agencies or external parties. Inquiries typically regard payment/billing status or questions…