Return of Title IV Aid & Appeals Review Coordinator

Position Announcement

Position Details

Proposed

Start Date:

04/01/2026
Classification

Title:

Advising and Student Services
Rank: N - No Rank

Working Title:

Return of Title IV Aid & Appeals Review Coordinator
Department: 331241 - FAO Financial Aid
Position Number: D92609
Representation: AU - AAUP
Renewable:
Renewable
End Date, if applicable:
Position FTE 1.0
Tenure Status: F - Fixed Term

The Return of Title IV Aid & Appeals Review Coordinator performs highly complex professional work in returning student aid to the U.S. Department of Education after a student officially or unofficially withdraws from classes during a term. The role coordinates and oversees institutional compliance with all Department of Education requirements as they pertain to the Return of Title IV Aid process, including notifying students of awards, revisions, documentation requirements, institutional statistics, and policies and procedures.

The coordinator also attends reviews and responds to Office of the Registrar Deadline Appeals Committee and Tuition & Fee Refund Committee petitions for impacted programmatic areas, participates in the appeal process, and serves as the Office of Financial Aid representative for appeal review and response. Additionally, the position handles Title IX investigations for impacted programmatic areas and serves as the primary resource for staff and student questions about these processes.

• BA/BS degree from an accredited college or university with 2-4 years of related experience.
• Advanced knowledge of Title IV regulations.
• Strong written and oral communication skills.
• Ability to develop and make presentations for PSU students, potential students, peers, and other interested publics.
• Ability to work with a diverse, non‑traditional student population.
• Effective time management, delegation, and team skills.
• Knowledge of Federal Student Aid regulatory deadlines.
• Ability to represent PSU in various settings such as orientations and other related outreach activities.
• Ability to work in a fast‑paced environment that requires attention to detail and a high volume of student contact, file review and funds awarded.
• Ability to work in a highly computerized environment.

• Experience using Banner Financial Aid Management System.
• Experience processing Federal Student Aid Return of Title IV Funds.

• Create an environment that acknowledges, encourages, and celebrates differences.
• Function and communicate effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities, and cultural backgrounds.
• Seek opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement.
• Adhere to all of PSU’s policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct.

Contributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long‑term sustainability goals.

Monday – Friday, 40 hours per week, schedule to be determined.

The annual salary for this position will be $55,704 but may be negotiated above this range dependent upon the factors above, the budget of the hiring department, and approval from HR.

An excellent benefits package includes 95% premium paid healthcare; a generous retirement and vacation package; and reduced tuition rates for employee, spouse or dependent at any of the Oregon University System schools.

Please visit our total compensation calculator to see the full value of our benefits package.

Please include the names, email addresses, and phone numbers for 3 professional references.

Does this position require the employee to drive a motor vehicle? No. Background Check Required? Yes. Position End Date (if applicable)? If you have questions, please contact the hiring department.

Required Documents

• Resume
• Cover Letter
• Professional References

Optional Documents