Library Web Services and Technology Manager

Join our Team at Portland Community College

Portland Community College is the largest post‑secondary institution in Oregon and the 19th largest in the nation, serving approximately 80,000 full‑ and part‑time students. PCC has four comprehensive campuses, five workforce training and education centers, and 200 community locations in the Portland metropolitan area. Our unique role is to make high‑quality education accessible to everyone, creating opportunities for our students and contributing to the economic development of our community.

While serving this community, PCC offers employment to individuals residing in the states of Oregon and Washington.

Portland Community College embraces equity and inclusion as a priority. We are committed to building a community with a variety of backgrounds, skills, views, and life experiences. The more we value equity and inclusion, the more we will add value to the work we do and how we serve our students, engage with each other, and the Oregon community that we serve.

Creating a culture that honors equity and inclusion is our objective and the smart path forward. We also strive to ensure that applicants requiring reasonable accommodation for the hiring process are provided for. If reasonable accommodation is needed, please contact the PCC Talent Acquisition Team at pccjobs.

Please note:

PCC currently limits employment to individuals residing in Oregon and Washington. Employment offers are contingent upon the ability to establish residence in Oregon or Washington.

The Library Web Services & Technology Manager reports to the Library Dean and is responsible for managing the day‑to‑day operations of functional areas of the Library’s Web Services & Technology department. The scope of responsibility includes all libraries and points of service delivery at the College. The incumbent participates in the development, recommendation, and administration of the Library’s policies, procedures, and processes.

The incumbent oversees and provides budget input in assigned areas. As a member of the library’s senior management team, the incumbent represents the Web Services & Technology department and plays a leadership role in fostering collaborative strategies to shape a robust and sustainable environment for equitable student success and life‑long learning with internal and external partners.

The Library Web Services & Technology Manager provides technical leadership, expertise, and direction for PCC Library digital services, including the Library website, servers, applications, and third‑party tools. The incumbent manages a small specialized group that supports the Library’s technical infrastructure and systems. The incumbent will leverage the extensive experience and skills of their team to deliver quality outcomes. The team works in collaboration with library employees and college partners to maintain and develop the Library’s online presence with a focus on user experience, accessibility, and continuous improvement.

The Library Web Services & Technology Manager is a crucial bridge between technical and non‑technical stakeholders. The incumbent shares responsibility for library system configuration; steers stakeholder decision making regarding the ILS; supports local ILS administration and discovery interface in areas requiring programming; and is responsible for configuring the library’s discovery layer (PCC Library uses Ex Libris’s Alma ILS and Primo in a consortial implementation).

The incumbent represents Digital Services & Technology on Library committees and projects, and serves as a library representative to College management teams. Additionally, the incumbent contributes to PCC work‑related efforts in the Orbis Cascade Alliance, a consortium of academic libraries in the Pacific Northwest.

The Library Web Services & Technology Manager oversees the Library’s technology portfolio and development projects. The incumbent manages projects and personnel in a collaborative manner, works with the team to strategically define requirements and establish timelines, and maintains regular communication with employees and…