Transfer Student Success Coach Access, Connect, Complete, Engage; ACCE Program

Position Announcement

Position Details

Proposed Start Date 02/16/2026
Classification Title Advising and Student Services
Rank N - No Rank
Working Title Transfer Student Success Coach for Access, Connect, Complete, Engage (ACCE) Program
Department 200205 - OSS Office of Student Success
Position Number D90569
Representation AU - AAUP Renewable
End date, if applicable 09/30/2028
Position FTE 1.0 FTE
Tenure Status N - not applicable

Portland State University (PSU) is Oregon’s most affordable public research university, located in the heart of one of America’s most dynamic cities. Our mission to “let knowledge serve the city” reflects our dedication to turning ideas into action — in Portland and around the world. The city is our campus, giving students unmatched access to career connections, a vibrant cultural scene and hands‑on learning experiences with hundreds of community partners.

More than 20,000 students from all backgrounds bring diverse perspectives to our classrooms and campus life, from the tree‑lined Park Blocks to the bustling Urban Plaza and state‑of‑the‑art science labs. We are proud of our world‑class faculty, groundbreaking research and international reputation for excellence in sustainability, community engagement and innovation.

The Office of Student Success improves students’ experiences in and out of the classroom, removes obstacles to success and gives support when and how students need it. At PSU, we put students at the center of everything we do, so students can do everything they want to do.

The Transfer Student Success Coach for the Access, Connect, Complete, Engage (ACCE) program will coach and provide holistic support to community college students interested in pursuing a Bachelor’s degree and who are part of the ACCE program in the following areas: academic skills, time‑management, study habits, general advising, and balancing demands on students’ time.

The Transfer Student Success Coach will also ensure ACCE students, as well as current PSU transfer and returning students as needed, are connected to on‑campus services and resources that support student retention, academic success, and individual student support. This role will be familiar with general degree requirements at both Portland State University (PSU) and the community college(s) and provide support for students to meet degree requirements to support a seamless transfer.

This position will also be responsible for targeted messaging, supporting credit load, supporting with administering financial incentives, and other duties that support continued enrollment and student sense of belonging.

• Work in‑person 5 days a week at either Mount Hood Community College (MHCC) and/or Clackamas Community College (CCC), and/or Portland Community College (PCC) or PSU as needed.
• Travel between community college(s) and PSU as needed.
• Use technology and analytics in the provision of services to students and navigate systems specific to the site location and PSU.
• Communicate effectively, both in one‑on‑one interactions, in small groups, during public presentations, and within written communications.
• Discuss highly sensitive personal and financial matters with diverse populations of students and families.
• Provide culturally attuned programming that supports equitable outcomes.
• Create, present, and facilitate student‑centered workshops for ACCE students, as well as prospective PSU transfer students as needed.
• Ensure accurate data entry and reporting using digital tools, such as Navigate and Google Forms, to track student progress and inform key stakeholders.

In accordance with the AAUP collective bargaining agreement this position is open only to current PSU AAUP academic professionals. Article 17 Section 11 refers.

• Bachelor’s degree with 2 or more years of experience advising/mentoring students
• Ability to work in‑person 5 days a week at either Mount Hood Community College (MHCC) and/or Clackamas Community College (CCC), and/or Portland Community College (PCC) or PSU as needed
• Ability to travel between community college and PSU, as needed
• Ability to use technology and analytics in the…