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Technical Support HelpDesk/Support

Director, Global Customer Support & Ops

Job in Portland, Multnomah County, Oregon, 97204, USA
Listing for: PayRange
Full Time position
Listed on 2026-03-05
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading fintech company in Portland is seeking a Director of Customer Support to oversee and scale their global support organization. The ideal candidate will lead both Consumer and Operator Support teams, drive operational excellence, and improve customer experience. With a focus on collaboration across technical teams and detailed reporting on performance, this role requires strong leadership and analytical skills.

Prior experience in customer support leadership and familiarity with modern support tools are essential.
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