Client Services Team Member

Overview

Join DolFUN Dynamics! We are looking for cheerful, enthusiastic individuals who enjoy working with children and families to create a meaningful difference. DolFUN Dynamics provides developmentally appropriate aquatic and land-based instruction that builds confidence, safety skills, and a love of movement in a child-centered environment.

• 401(k)
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Paid time off
• Training & development
• Vision insurance

• Flexible scheduling & fun team atmosphere
• Work with kids and teach a life-saving skill
• Competitive pay and employee discounts on classes
• Medical, Dental, and Vision insurance for part time (20+)

Client Services Representative - Candidates should be able to provide excellent customer service while helping maintain a clean, safe, and welcoming facility. This role supports families with check‑in, scheduling, tours, and account communication, and includes daily cleaning and light maintenance. You’ll communicate regularly with families and teammates and stay organized, efficient, and calm during busy times.

We’re looking for someone warm, dependable, detail‑oriented, and open to feedback. Client Services Representatives report to the Operations Coordinator and supports the lobby and common areas as needed. This is a part‑time position with afternoon/evening and weekend availability. We offer paid training, a fun and supportive team environment, and a starting wage that is negotiable based on experience.

• Provide friendly, professional engagement with families by phone and in person
• Multitask efficiently while maintaining accurate records and answering client questions
• Assist with scheduling, class changes, tours, and trial classes
• Complete daily cleaning, monthly maintenance, and organizational tasks to maintain a safe and welcoming facility
• Support facility operations, cleanliness, safety, and organization at all times
• Complete required training and continue learning our programs and systems
• Follow established procedures with strong attention to detail and follow-through
• Bring a positive attitude, a welcoming smile, and have fun throughout each shift

• Genuine care and compassion for children and adults
• Strong problem‑solving skills with the ability to proactively find solutions
• Excellent communication and customer service skills
• Positive attitude with a willingness to learn and receive coaching
• Ability to stay focused and organized in a fast‑paced environment
• Commitment to at least one year of employment, with availability for afternoons and weekends

Pay: $16.50 - $18.00 per hour | Training Pay: $16.35 | Age: 18+ preferred

Love working with kids and want to make a difference? Be part of an AMAZING team-teaching swimming, gymnastics, and ninja skills while building confidence, strength, and life skills. Email us your resume and tell us why you’d be a great fit!

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Member schools are independently owned and operated. Your application will go directly to the member school, and all hiring decisions will be made by the management of this school. All inquiries about employment at these schools should be made directly to the school location, and not to US Swim School Association.