Service Concierge - Tonkin Mazda of Portland

The Business is booming over here at Tonkin Mazda of Portland! To help accommodate growth, our service department is seeking a Service Concierge to join the team. This is a great opportunity for someone who is looking for a long‑term career with growth and development. The Service Concierge position is an entry‑level service advisor assistant position. Working as our Service Concierge, you would be primarily providing top‑notch customer service to our service clients and assisting the service advisors.

The ideal candidate would have a strong customer service background with a strong work ethic.

At Tonkin Mazda Of Portland, we believe that our team is the driving force behind our success. When you join our dealership, you’re not just taking a job—you’re becoming part of a respected family‑owned company with a legacy of excellence in the automotive industry.

Here’s why you’ll love working with us

• Supportive & Collaborative Culture – We foster a positive, team‑oriented environment where your growth and success are a top priority.
• Industry‑Leading Training & Development – Whether you’re starting your career or looking to advance, we provide the tools and training to help you excel.
• Competitive Pay & Benefits – Enjoy great earnings potential, health benefits, retirement plans, and employee discounts.
• Top‑Tier Products – Represent Mazda’s award‑winning lineup of innovative, stylish, and performance‑driven vehicles.
• Community & Customer Focus – We take pride in delivering exceptional customer experiences and giving back to the Portland community.

If you’re passionate about cars and people, and you’re looking for a rewarding career with a trusted local employer, Tonkin Mazda of Portland is the place for you!

• Greet and assist service customers with check‑ins.
• Staging vehicles in the service repair area.
• Answer inbound service calls and schedule appointments.
• Assist the service advisors as with booking repair orders, following up with customers, walking customers to their vehicles, and ancillary duties that come with service writing.
• Other duties that may arise in the service department.

• Commission‑Based, up to $24 per hour.

In addition to competitive pay, our benefits are designed to support you and your family:

• Employer‑subsidized Medical and Dental insurance, with comprehensive coverage options
• Company‑Paid Life Insurance, Employee Assistance Plan, and text‑based Telehealth
• A variety of voluntary benefit options, including Short and Long‑Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family.
• 401(k) with Company Match
• Generous Paid Time Off that begins accruing from Day 1
• Exclusive employee pricing for you and your family on parts, service, and vehicles.

• High School Diploma or Equivalent.
• Driver’s License.
• Prior Customer Service Experience.

Corporate requirements:
Must be 18 years or older with a valid driver’s license and clean driving record, able to pass a criminal background check and pre‑employment drug screen.

If you’re ready for your career and to be our next Service Concierge – Apply Now!