Leasing Specialist
Listed on 2026-01-24
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Office Administrator/ Coordinator
Roving Leasing Agent
Pay: $24–26 per hour, DOE
Schedule: Tuesday–Saturday, 9:30 a.m.–6:30 p.m.
Employment Type: Contract; good potential for permanent hire based on performance and business need
Location: This position will assist at multiple properties, mostly located in NW, SW and SE Portland. Must have a valid drivers license and reliable transportation for this position. Mileage is reimbursed.
What You’ll Do- Be the front line for prospective residents. Greet prospects, conduct professional property and unit tours, and clearly articulate features, amenities, pricing, and availability.
- Work every lead with urgency. Respond promptly to inquiries from online sources, walk-ins, phone, and email; schedule and confirm showings.
- Guide applications. Direct prospects to screening resources and application portals; explain qualifying criteria and next steps in a compliant, fair, and consistent manner.
- Support move-ins and move-outs. Meet residents for key exchanges, conduct unit inspections, document conditions per company protocol, and coordinate any follow-ups.
- Champion property presentation. Help ensure models, amenities, and common areas meet brand standards; flag issues and coordinate with onsite teams as needed.
- Deliver excellent service. Address questions from current residents and elevate issues appropriately to onsite leadership.
- Stay organized on the move. Maintain accurate logs, notes, and mileage tracking while roving between assigned communities.
- Fair Housing Training:
Fair Housing training is required with the ability to provide proof of completion. - Experience:
2+ years in leasing, property management, or closely related customer-facing roles. - Customer Focus:
Proven track record of high-touch, hospitality-level service and clear, professional communication. - Licenses/Driving:
Valid driver’s license; comfortable driving between sites and consistently tracking mileage. - Tools:
Comfort with standard office and leasing workflows; familiarity with property management software is a plus (e.g., Yardi, App Folio, Entrata or similar).
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer / Veterans / Disabled
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RequirementsThe Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
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