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Customer Service Rep Ecommerce

Senior Customer Experience Lead - eCommerce

Job in Portland, Multnomah County, Oregon, 97204, USA
Listing for: Columbia Sportswear Company
Full Time position
Listed on 2026-01-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Ecommerce
Job Description & How to Apply Below
A leading apparel company is seeking a Customer Experience Lead to enhance the customer journey through proactive recommendations and exceptional service. This role demands extensive retail and customer care experience, along with strong verbal and written communication skills. The successful candidate will thrive in a fast-paced, metric-driven environment and play a key role in mentoring team members. This is an opportunity to significantly impact customer satisfaction and overall business performance.
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Position Requirements
10+ Years work experience
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