Service Administrator

Branch Manager driving sales growth at Kaeser Compressors USA Company Description

Kaeser Compressors is a leading global provider of compressed air systems and consulting services, employing over 7,000 professionals worldwide. Renowned for delivering innovative products and superior customer service, Kaeser emphasizes reliable performance, easy maintenance, and energy efficiency in all its solutions. With high‑quality standards and certifications such as ISO 9001:2008 and ISO 14001:2004, the company remains committed to excellence in manufacturing, research, and development.

Kaeser’s customer‑centric approach is reflected in its dedication to providing prompt support, technical expertise, and training, ensuring valuable and lasting solutions.

This is a full‑time remote role for a Service Administrator. The Service Administrator will handle various administrative tasks, deliver exceptional customer service, and provide technical and logistical support to ensure the seamless operation of service functions. Responsibilities include coordinating service schedules, handling customer inquiries, maintaining service records, and assisting the team with training and technical support initiatives. The successful candidate will play a crucial role in contributing to excellent customer experiences.

• Strong communication and customer service skills to effectively engage with clients and resolve inquiries efficiently.
• Proficiency in administrative assistance tasks, including organizing service records, scheduling, and managing workflow.
• Ability to provide responsive technical support and assist with troubleshooting or resolving customer issues.
• Experience in facilitating training programs or aiding in knowledge‑sharing initiatives to support team growth.
• Excellent organizational and problem‑solving abilities.
• Proficiency in relevant software tools such as Microsoft Office Suite and CRM systems.
• Bachelor’s degree in business administration or a related field is preferred.
• Experience in a manufacturing or technical service‑based industry is a plus.

Entry level

Full‑time

Machinery manufacturing

Beaverton, OR | $1,500.00 – $3,800.00

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