Account Supervisor

An Account Supervisor who will act as day-to-day lead across Allis’ a select roster of clients driving best-in-class service, leading team collaboration and amplifying high-end creative ideas. They’ll be responsible for developing strong, long-term client relationships, understanding client businesses and communication objectives, and strategically executing project deliverables - all while being both financially accountable and proactive. They will be a cultural maven, plugged into the creative industry with a finger on the pulse of what’s new and what’s next.

Objectives:

• Maintain organization across select hospitality and real estate clients and projects, acting as the main source for account logistics while reporting to the Account Director
• Stay ahead of creative resourcing needs and provide necessary support to brief, co-ordinate and manage projects effectively
• Maintain standardized documentation (burn reporting, scoping, timelines, etc.) on all accounts for consistent coordination
• Keep teams on-task and positive about project progress
• Source and seek both organic growth opportunities with existing clients as well as new leads for new partners

SKILLS:

Client Services:

• Exceptionally strong interpersonal and client management skills
• Able to drive and navigate client conversations, acting as the primary point of contact for multiple accounts
• Able to remain strategic while also executing against planned tactics
• Strong business acumen, with experience driving profitable accounts and balancing budgets
• Understands how to balance the needs of the team, the clients, and the agency with good judgement and grace
• Proven track record actively growing accounts through client partnerships & interaction
• Strong presentation skills, being able to confidently own the room

Creative:

• Insatiable curiosity and desire to create beautiful work that is both strategically sound and creatively inspired
• Relentless about developing and delivering informed creative briefs that establish a solid foundation for the team to work from
• Ability to champion creative ideas, approaches and opportunities internally and with clients
• Experience in managing multiple stakeholders and distilling feedback into tangible action for our creative and technical teams
• Desire to shape creative concepts into ongoing and effective brand campaigns

Project Management:

• Proven ability to deliver end-to-end projects, including brand identity development, branded content campaigns, asset creation (photography, brand films, animation & motion graphics) and experience with both digital & print mediums
• Experience with project management tools and adherence to project timelines, with an understanding that flexibility adaptability are core to what we do
• Work with Allis Leadership to ensure accurate resource allocation, project timelines and scope of work development
• Experience working with outside vendors including production houses, photographers, printers, illustrators, environmental fabricators, web/app developers, etc.
• Work with Allis Leadership to understand project profitability and project reconciliations on a company level
• Responsible for the financial contributions of multiple client businesses including revenue, resource allocation, invoicing, and contract negotiations/development
• Ability to coordinate project estimates, managing costs against client-approved budgets while providing solution-orientated outcomes for any foreseen disparities

Background:

• 4-6+ years working within a brand, design, digital or creative agency
• A passion for and knowledge of luxury branding & design
• Entrepreneurial mindset with the ability to multitask quickly and execute flawlessly
• Experience in delivering inspiring, impactful work while managing multiple projects & clients
• Advanced organizational skills
• Proficiency in Microsoft Office Suite and Google Drive; experience with Basecamp, Team Gannt, or other project management tools ideal but not a must-have
• Must be in Portland, OR (in studio Tuesday - Thursday)