Sr. Technical Writer

Why consider this job opportunity

• Salary up to $96,250
• Annual incentive bonus plan available
• Rich benefits package including medical, dental, vision, and a 401(k) plan with matching contributions
• Generous paid time off, including 11 holidays, 2 wellness days, and 8 volunteer hours annually—PTO increases with tenure
• Opportunities for career growth and advancement in a supportive management environment
• Paid parental leave and adoption/surrogacy assistance

• Design information graphics and conceptual communications that clearly convey complex ideas.
• Produce and maintain business process and project documentation using established standards.
• Capture and validate data needed for modeling, simulation, and process analysis.
• Provide business and technical writing support across division projects.
• Create documentation used by partners such as training, IT, and HR to support end-user training, requirements, and organizational design.

• Bachelor’s degree in Business, Education, Graphic Design, or a related field.
• Minimum of 5 years of experience creating, writing, and interpreting technical documents.
• Demonstrated experience with desktop publishing, graphic design, word processing, and spreadsheet applications.
• At least 4 years of experience within an Insurance Services Group or similar operational environment.
• Familiarity with documentation standards and conventions used in process improvement and project environments.

• Experience supporting business process analysis, modeling, or simulation.
• Strong adaptability and collaboration skills in a team environment.
• Proven attention to detail in documentation and visual communication.

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