Distribution Manager

Etz Hayim owns and operates the brands Cycling Frog and Lazarus Naturals, with a vertically integrated operation spanning farming, extraction, processing, packaging, and warehousing to support both brands and private label customers.

Lazarus Naturals was founded in 2016 to provide safe and accessible CBD products for everyone, including veterans, people with disabilities, and low incomes. A 60% Assistance Program supports those in need. Cycling Frog aims to normalize casual-use THC products and offer low-potency, sessionable beverages across all 50 states through the internet where legally available. This role will be based in Portland.

Reports To:

SM - Distribution and Logistics

Summary

The Distribution Operations Manager leads all fulfillment operations, ensuring reliability, performance, and cost optimization across Direct-to-Consumer (DTC) and B2B channels. The role drives strategic planning, operational efficiency, safety culture, and automation initiatives while partnering cross-functionally to enhance customer experience, scalability, and financial performance.

Key Responsibilities

• Lead the Distribution team and oversee all fulfillment performance, reliability, budget, spend, and operations across DTC and B2B channels
• Develop and execute strategic plans for Distribution operations, cost savings, and automation initiatives
• Drive continuous improvement projects targeting logistics, warehousing, and order fulfillment workflows to improve accuracy, scalability, and cost efficiency
• Embed a safety-first, defect-free, high-performance culture across all distribution and warehouse functions
• Ensure compliance with all regulatory, quality, and customer-specific requirements
• Optimize process design, workflow, and physical layout to reduce errors, minimize shipment damage, and improve order picking, packing, and routing efficiency
• Lead packaging assessments to identify the most cost-effective and damage-resistant packaging materials, minimizing void fill and inventory carrying costs
• Manage budgeting, forecasting, and cost analysis for all Distribution-related expenses
• Perform detailed analysis of parcel and finished goods freight to identify cost-saving opportunities and optimize shipping routes for cost, speed, and damage reduction
• Conduct RFQs and vendor performance reviews across corrugate, consumables, and freight categories
• Develop and maintain labor models tied to sales forecasts, ensuring appropriate staffing levels and SLA achievement across channels
• Partner with Sales, Ecommerce, and Product teams to design and implement packaging solutions for multipacks, limited-time offers, and new SKUs
• Collaborate with Sales and Ecommerce to ensure compliance with state-specific fulfillment requirements, SKU selection, and labeling standards
• Oversee system and inventory transaction accuracy to maintain finished goods integrity and inventory accuracy
• Develop, implement, and maintain KPI dashboards and reporting tools to monitor OTIF, forecast accuracy, labor efficiency, and inventory health
• Conduct root cause analyses for service failures, stockouts, and excess inventory, implementing corrective and preventive actions
• Lead Lean/Continuous Improvement initiatives targeting fulfillment, warehouse, and logistics processes to reduce waste and enhance throughput
• Support system implementation and ongoing improvement for OMS, WMS, and ERP platforms, ensuring integration accuracy and data reliability
• Collaborate with Finance, Sales, Logistics, and Operations on cost-to-serve modeling, freight optimization, and warehouse/3PL tradeoffs
• Mentor and coach team members in analytics, process improvement, and project execution best practices
• Identify and deploy cost-effective software tools, automation scripts, and reporting solutions to accelerate business performance
• Prepare executive-level summaries and recommendations to inform leadership on strategic supply chain investments and performance outcomes

Requirements

• Bachelor’s degree in Supply Chain Management, Operations, Business Administration, or a related field (Master’s preferred)
• 7+ years of experience in Distribution, Logistics, or Fulfillment operations, preferably within a…