Director of Ticket Sales and Service

Director of Ticket Sales and Service – Career Center at Portland State University

Under the direction of the Associate AD for External Affairs, the Director of Ticket Sales and Service will provide leadership and strategic direction for the ticket sales and service unit within Athletics. This position will be responsible for developing and executing results‑driven sales strategies to drive revenue, providing elite customer service for season ticket members and guests, and managing ticket operations in collaboration with Portland State University Box Office leadership for all ticketed sports.

• Bachelor’s degree from an accredited college or university in business, marketing, sport management, finance, accounting, or other related field.
• One to two years of experience in ticket sales and operations within a sports environment.
• Experience utilizing ticketing software and database programs such as Ticketmaster, University Tickets, Paciolian or another related program.
• Proven experience developing sales strategies to drive season ticket, group and single game sales increasing revenue.
• The ability to manage several tasks or projects simultaneously.
• Strong organizational and interpersonal skills.
• A track record in building quality relationships and providing elite customer service.
• Experience managing and leading a sales team.

• Master’s degree from an accredited college or university in business, marketing, sports management, finance, accounting or other related field.
• Experience working in a NCAA Division 1 athletic ticket office or professional sports organization.
• Evidence of strong communication skills, including the ability to clearly convey thoughts, ideas and plans to PSU Coaches, Administrators and other staff members.

• Create an environment that acknowledges, encourages, and celebrates differences.
• Function and communicate effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities, and culturalود backgrounds.
• Seek opportunities to gain experience Große collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement.
• Adhere to all of PSU’s policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct.

Contributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long‑term sustainability goals.

Salary: $49,140 - $52,332 annually; potential for higher pay based on experience, skills and internal equity. The benefits package includes 95% premium‑paid healthcare, a generous retirement and vacation package, and reduced tuition rates for the employee, spouse or dependent at any Oregon University System school. For more details: https://(Use the "Apply for this Job" box below). Total compensation calculator: https:// werkdagen.

Please list the names, telephone numbers, and email addresses of three professional references. This position requires a motor vehicle; a background check is required.

• Resume
• Cover Letter
• Professional References

Mid‑Senior Level пап

Full‑time

Marketing and Sales

Higher Education