Experienced Automotive Service Advisor

Role Overview

Join to apply for the Experienced Automotive Service Advisor role at Dick Hannah Dealerships
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This range is provided by Dick Hannah Dealerships. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range: $60,000.00/yr - $/yr

Automotive Service Advisor Compensation and Benefits:

• Competitive Salary:
  Average annual income of $60,000-$120,000. 4 10 hour shift rotation for work‑life balance.
• Generous Paid Time Off (PTO):
  We prioritize work‑life balance, offering industry‑leading PTO. New full‑time employees accrue 4 hours per pay period, totaling approximately 96 hours in the first year, with increases over time.
• Comprehensive Benefits Package:
  Hannah Motor Company provides extensive health benefits starting the first month after 60 days of employment. Options include medical, dental, vision, Health Savings and Flexible Spending accounts, life insurance, and short‑ and long‑term disability, alongside a robust 401(k) plan for retirement planning.
• Paid Holidays:
  Hannah Motor Company offers 5 paid holidays per year to Automotive Service Advisors subject to completion of the introductory period and other eligibility requirements as per company policy.

• Greets customers in a timely, friendly manner and obtains vehicle information.
• Refers to service history, inspects vehicle, and recommends additional needed service.
• Provides a complete and accurate written cost estimate for labor and parts.
• Checks on progress of repair throughout the day.
• Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
• Reviews repair orders to ensure that work is completed, and additional work and authorization is noted. Closes repair order as appropriate.
• Explains completed work and all charges to customers.
  
  Maintains high customer satisfaction standards.

• Ability to read and comprehend instructions and information.
• Excellent communication and time management skills.
• Ability to multi‑task and prioritize.
• Physical ability to use computer hardware/software.
• Team player with a positive attitude and ability to collaborate in a team‑oriented process.
• Must maintain clean driving record and be insurable with company insurance.

At Dick Hannah Dealerships, our Core Values are summed up in four words:
Family, Integrity, Respect and Purpose. We’re a family‑run business that’s been around since 1949 but keep our focus on the future and innovation. The Hannah family is passionate about how our business is run and treating our employees just as well as our customers. Every day. We truly care for our employees and sincerely appreciate everyone’s day‑to‑day contributions.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Believe in nice.

Mid‑Senior level

Full‑time

Other

Motor Vehicle Manufacturing