Administrative Assistant

Summary

The Part-Time Administrative Assistant performs a variety of administrative support activities of a very responsible, difficult, and often confidential nature.

Schedule: Monday through Thursday 3:00 pm–7:00 pm (16 hours per week total)

• Provide administrative support to Nursing Program staff and students
• Answer phone, handle email, calendaring
• Provide superior customer service over the phone and in person
• Maintain cleanliness and organization in the Nursing Program and Faculty area
• Coordinate and arrange meetings, prepare agendas, reserve and prepare facilities
• Photocopy, collate, and distribute correspondence
• Develop and maintain department filing systems
• Order and maintain supplies, and arrange equipment maintenance
• Resolve questions and issues
• Submit work orders
• Collect, sort, and distribute mail
• Assist with campus event planning, ordering supplies, catering, food, invitations, etc.
• Serve as the administrative liaison between Campus and Corporate Administrative Offices
• Perform other duties as assigned

This job does not have direct reports.

Core Competencies

• Integrity – Acts in a way that demonstrates personal integrity; serves as a positive example of why others should trust the motives of the organization; views self as a reflection of the organization by following through on commitments and accepting ownership of mistakes; leaves others with the clear impression that integrity is a core organization value.
• Professionalism – Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
• Adaptability – Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
• Organization Support – Follows policies and procedures; completes projects and tasks correctly and on time; supports the organization’s goals and values.
• Communication – Communicates effectively and appropriately; uses good judgment as to what to communicate to whom as well as the best way to get that accomplished; speaks in a clear and credible manner, selecting the right tone for the situation and audience; listens to others and allows them to make their point.

Job Competencies

• Customer Focus – Personally demonstrates that external or internal customers are a high priority; identifies customer needs and expectations and responds to them in a timely and effective manner; anticipates and prevents delays or other things that can adversely affect the customer; keeps the customer informed about the status of pending actions and inquiries about customer satisfaction with products or services.
• Time Management – Prioritizes tasks and manages time to ensure that deadlines are met; plans time and sticks to those plans; prevents or manages interruptions until the highest priority tasks are accomplished.
• Work Ethic – Is keenly aware of the time frame in which tasks or projects need to be done; accepts and mirrors the level of urgency conveyed by the manager or customer being served; puts priority on the needs of the organization or the needs of its customers.
• Quality of Work – Has established a track record of producing work that is highly accurate, demonstrates attention to detail, and reflects well on the organization; is personally committed to high-quality work and encourages others to have similar standards.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education and/or Experience – Associate’s Degree preferred. Five years of related experience and/or training; or an equivalent combination of education and experience. Required degree(s) must be from institutions accredited by recognized U.S. accrediting…